Patient Services Coordinator

Overview

At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician‑founder, mission‑driven community dedicated to expanding access to life‑changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.

• Competitive compensation with ability to earn performance‑based incentives
• Professional development through strategic internal platforms
• Opportunity for career progression with a nationwide physical therapy practice
• Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
• Reimbursement for endurance race entry fees

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for Insurance Verification and/or benefits management
• Obtain authorization and/or prior authorization
• Over‑the‑counter collections and reconciliation of all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal operational departments

• At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
• 1‑2 years of customer service experience (experience with healthcare preferred).

PT: 25 hours Monday‑Friday 3pm‑8pm

Pay Range: $18 (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we’re committed to your professional growth and empowering you to shape the future of rehabilitation therapy.

Join us and transform care. Let’s go further together.

We are an equal opportunity employer and welcome all qualified candidates to apply.