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Customer Service Representative - State Farm Agent Team Member

Job in Fairbanks, Fairbanks North Star Borough, Alaska, 99712, USA
Listing for: Mattraymond
Full Time position
Listed on 2025-12-01
Job specializations:
  • Customer Service/HelpDesk
    Spanish Customer Service
  • Insurance
Salary/Wage Range or Industry Benchmark: 22 - 40 USD Hourly USD 22.00 40.00 HOUR
Job Description & How to Apply Below

Customer Service Representative - State Farm Agent Team Member

Full Time in Fairbanks, AK

Benefits
  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Signing bonus
  • Group Life Insurance Benefits
  • 401K with employer match
  • Hourly pay plus commission/bonus
  • Commission plus yearly bonus
  • Growth potential/Opportunity for advancement within my agency
  • Paid time off (vacation and personal/sick days)

Position Overview:

State Farm Insurance Agent located in Fairbanks, AK is seeking an outgoing, career-oriented professional to join the team. As a State Farm team member for Matthew Raymond - State Farm Agent, you will build and develop customer relationships within the community and discuss State Farm products including auto, home and life insurance.

Responsibilities:

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to identify and support local community events in our market.
  • Group Life Insurance Benefits

Requirements:

  • Identification of customer needs
  • Comfortable with phone conversations and in-person meetings
  • People-oriented
  • Ability to work in a team environment
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Sales experience preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $22.00 - $40.00 per hour

Apply Now

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