Eligibility Quality Control Technician ; PCN

Overview

Eligibility Quality Control Technician 2 is a key position within the Division of Public Assistance (DPA). The role involves conducting federally required audits of DPA programs, reviewing eligibility decisions, and ensuring staff comply with federal and state rules.

• Conduct audits of DPA program eligibility decisions.
• Review and verify staff compliance with federal and state regulations.
• Identify program discrepancies and recommend corrective actions.
• Maintain high audit standards to improve services for Alaskans.
• Travel within Alaska as required.

D promotes self-sufficiency and basic living expenses to Alaskans. The agency values diversity, community involvement, and quality work to ensure proper benefit allotments.

Competitive benefits package, job stability, flexible work schedules, and career advancement opportunities within the agency.

The position is located at 675 7th Avenue, Station A1, Fairbanks. Employees work in a respectful, trust‑based environment that encourages participation in decisions affecting work.

• Analytical Thinking/Problem Solving – logical, systematic problem‑solving approach.
• Attention to Detail – thorough, conscientious work.
• Compliance – knowledge of federal compliance procedures.
• Interpersonal Skills – courtesy, sensitivity, respect for others.
• Reasoning – accurate inference from data and facts.

• Frequent road or air travel within the state in all weather conditions.
• Valid driver’s license required.
• Work hours may be adjusted around recipient’s schedule.

The State of Alaska complies with Title I of the ADA. Individuals with disabilities who require accommodations may contact 1‑800‑587‑4095 in Juneau, or TTY:
Alaska Relay 711, or 1‑800‑770‑8973, or email the Division of Personnel & Labor Relations vices. The State of Alaska is an equal‑opportunity employer.