Certified Medical Assistant; CMA – Outpatient Urology Clinic

Overview

FHP Urology provides specialized, compassionate care for patients experiencing a wide range of urinary and reproductive health concerns. As part of this clinic, the role demands professionalism, confidentiality, and a calm, supportive presence for individuals often facing sensitive or uncomfortable issues. Serving as the first point of contact, you help create a welcoming and efficient environment that reflects FHP’s commitment to dignity, respect, and high-quality patient care.

This position plays a vital part in supporting providers, coordinating patient flow, and maintaining the smooth operations that allow FHP Urology to deliver exceptional service.

• Compensation: $21.07 – $30.34/hr wage based on experience and education
• Retention Bonus: $10,000 Retention Bonus
• Additional Pay:
  Shift Differential for weekends, Annual Increases, Paid Time Off
• Benefits: medical, vision, dental, 401k with employer match
• Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness
• Other Benefits:
  Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services)

Medical Assistant professional. This position is responsible for assisting clinicians and nursing staff in providing medical care as well as implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment, and skills to provide an excellent patient experience.

Tanana Valley Clinic (TVC) has provided state‑of‑the‑art medical services to the Fairbanks Community and Interior Alaska for over 50 years. TVC is a 60‑provider multi‑specialty group. We have an excellent group of physicians and clinical staff, many of whom have been at TVC for 20 years, as a testament to our friendly work environment. Our passionate staff seek to make TVC the Medical Home for the people of the Interior of Alaska.

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient’s condition to the clinician.
• Assists providers with exams and minor in‑office procedures, including taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature ear irrigation, and performing EKG’s. Acts as chaperone as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
• Coordinates and manages patient care including pre‑certifications, authorizations, prescriptions, and scheduling of patients. Responsible for communicating test results to patient. Acts as a resource to clinician to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
• Provides clerical support with patient/client notifications and documentation, which may include completing medical records, labs, authorizations, X‑Rays, hospital records, and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms, and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer’s recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. expired medications/equipment and recalls).
• Develops and maintains an effective communication mechanism with all external and internal customers. Exemplifies service orientation and behaviors in all contacts.
• This position will complete all necessary on‑boarding/orientation activities, including simulation training, as needed or directed.