Protective Services Specialist ; PCN - Interior Rural

Position: Protective Services Specialist 3 (PCN 064556 - Interior Rural)

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Protective Service Specialist 3 in Fairbanks, Alaska

What You Will Be Doing

The individual in this position is an advanced-level caseworker providing highly skilled services in cases that are complicated by topics such as media reporting or multiple social problems and cultural issues that require incumbents to have a considerable knowledge of the social work practices and principles and client base.

Our Organization, Mission, and Culture

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Benefits of Joining Our Team

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on-the-job training with your supervisor, and with other colleagues.

While this is a field-based position that involves working in the community, part-time telework within the duty station is an option upon eligibility.

Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working Environment You Can Expect

The Interior Rural Field office serves approximately 30 rural communities in the Interior of Alaska. The home base location is in the Fairbanks Field office.

This position requires frequent travel to rural communities by car, small plane, ATVs, and boats.

The work we perform is critical and significantly impacts the communities we serve. As a result, the Office of Children's Services works on evenings and weekends, in addition to the workweek. Overtime and on-call work are expectations of our workers. PSS staff members are considered essential.

For information on the Fairbanks community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We Are Seeking a Candidate with the Following Competencies

• Analytical Thinking/Problem Solving:
  Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Integrity/Honesty:
  Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
• Interpersonal
  
  Skills:
  
  Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Technical Credibility:
  Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
• Customer Service:
  Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Oral Communication:
  Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
• Writing:
  Recognizes or uses correct English grammar, punctuation, and spelling;…