TANF Case Manager

Job Title

TANF Case Manager

Fairbanks, AK

• Manage the active participant caseload, coordinate ongoing client assessments to identify needs, strengths, and barriers related to personal, social, educational, and employment goals.
• Perform needs assessments to identify skills, work experience, educational needs, and training needs to achieve employment for each adult caretaker or parent receiving assistance in the PL 102-477 Programs.
• Work with the Tribal Workforce Development Specialist to complete self-sufficiency plans, needs assessments, and monitor ongoing case management.
• Advocate on behalf of clients, obtain Release of Information (ROI) to ensure clients receive all additional services they qualify for, and monitor changes in client cases.
• Coordinate supportive services approved in the PL 102-477 Plan and Alaska Temporary Assistance Manual identified on the needs assessment and written in the client’s family self-sufficiency plan.
• Track and monitor all client cases to assure compliance with mandated federal work activity and state requirements, meet community service or work activity requirements, and make changes to any sanctions within program guidelines.
• Document all reported changes in the recipient’s electronic record and personal file.
• Coordinate subsidized employment for targeted recipients under PL 102-477, develop job contracts with outside employers, and process reimbursement payments to employers.
• Provide post-case management to working clients whose cases have closed, perform home visits and work site visits to recipients of the PL 102-477 Program.
• Compile and collect data related to client progress and prepare monthly or weekly reports to Work Assistance Program Manager, maintaining adequate documentation within program guidelines.
• Conduct program surveys and data entry of survey results on recipients of the PL 102-477 Programs.
• Coordinate information and provide technical assistance for Tribal Workforce Development Specialists, assist TWDS in meeting local work participation rates or coordinating services.
• Respond to client and staff or outside agency inquiries through visits and phone calls.
• Conduct Intake Process/Approval, conduct Intake Interviews and Certified Fee Agent interviews.

• High School diploma, GED or equivalent.
• Bachelor’s Degree in Rural Development, Social Work or related field of study required; may substitute work experience on a year-by-year basis.
• One year of experience in a field where supervisory or management responsibilities constitute the primary purpose of the position.
• Strong math and budgeting skills preferred.
• Must maintain strict confidentiality.
• Must pass background check pursuant to the State of Alaska background check and federal Indian Child Protection and Family Violence Prevention Act requirements.

• Cross-cultural skills and knowledge of Alaska Native cultures and traditions.
• Demonstrated ability to interpret federal regulations and program requirements.
• Ability to operate standard office equipment and familiarity with standard menu-driven software programs and Microsoft Suite.
• Strong verbal and written communication, analytical and interpersonal skills required.
• Must have initiative and prioritizing skills.
• Must work as part of a team.
• Excellent customer service skills and the ability to build rapport with clients while re…

This position is open to all applicants, including individuals who are race, color, religion, national origin, sex, age, disability, veteran status, or any other protected class.