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Customer Care Specialist - CSAT & Service Excellence

Job in Fairborn, Greene County, Ohio, 45324, USA
Listing for: Morris Furniture Company, Inc.
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 19000 - 30000 USD Yearly USD 19000.00 30000.00 YEAR

Job Description & How to Apply Below

Morris Furniture Company, Inc. is seeking a Customer Care Agent to deliver a best-in-class experience by resolving inquiries across calls, emails, chats and social media.

You will manage pre/post-delivery questions, scheduling, parts orders and service coordination with accuracy and care. The role requires strong communication and empathy, reliable attendance, and proficient use of CRM systems and Microsoft Office to document interactions and support store teams.

This role, Customer Care Specialist - CSAT & Service Excellence at Morris Furniture Company, Inc., could be your next opportunity.

Join us at Morris Furniture Company, Inc. as our next Customer Care Specialist - CSAT & Service Excellence in Fairborn, OH, United States.

We are currently recruiting a Customer Care Specialist - CSAT & Service Excellence for our team in Fairborn, OH, United States.

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