Operations Manager

Job Summary

The Operations Manager will oversee the overall order fulfilment process, mainly consisting of the Inbound, Outbound and Customer Service. He/She will report to the Site Manager. He/She will promote a culture of operational excellence focused on health and safety, quality, productivity, and delivery. The position will supervise the forecast and budget for the division and the report of the results to corporate.

The position manages relationships between customer and Managing Director.

• Responsible for the overall direction of all manufacturing and customer service functions.
• Responsible for managing plant costs within company budgets.
• Maintain plant policies and procedures.
• Directs and co-ordinates material management, production operations and process improvement on a day-to-day basis.
• Manage systems and procedures for operational cost and usage controls.
• Works closely with sales and customers to facilitate technical information interface.
• Establishes process costing.
• Assists engineering with new product development.
• Monitors and analyzes costs.
• Performs special tasks for Corporate as required.
• Develop and update production forecasts based on the input from sales forecasts on an ongoing basis in line with Nefab’ s planning/rolling forecast system.
• Monitors monthly usage and waste reports
• Troubleshooting and variance analysis
• Lead and compile the company’s forecasting (annual and rolling 4Q) as part of the planning cycle.
• Drive continuous improvement efforts at our existing facilities, including but not limited to Kaizen events, 6-S events, 5s, Cost Reduction initiatives, and Business Improvement planning/development.
• Map current flows and continuously evaluate and implement flow improvements
• Initiate and coordinate major projects – plant layout changes, installation of capital equipment, addition of new manufacturing and converting capabilities, major repairs, etc.
• Coordinate and support on-site audits conducted by external providers, as well as evaluate their findings and implement appropriate corrective actions
• Keep current on information and technology affecting functional areas to increase innovation and ensure compliance.
• Continuously improve Nefab’s costing and pricing systems.
• Company goals and objectives, as defined from time to time.
• Work with human resources with the capacity needs to fulfill market demand.
• Maintain Security.

• Bachelor’s degree in Business Administration, Industrial Engineering, logistics, Supply Chain or similar

• 15+ years of experience in manufacturing management, preferably in a process-oriented operation and/or related industry
• Experience developing and implementing a QMS as well participating in or leading ISO audits
• Experience working with Lean Manufacturing strategies, Quality Management tools and methodologies
• Proficient in Microsoft Office suite, warehouse management systems, database systems

• Strong planning, project management, problem solving techniques and analytical skills
• Strong interpersonal, organizational and communication skills, and comfortable interacting with all levels of the organization, customers, and vendors
• Strategic thinker, strong team player and team builder who has a can-do attitude and have a hands-on, take-ownership personality

• While performing the duties of his/her job, the team member is occasionally required to stand; walk; sit; use hands; reach with hands and arms; lift to 30 lbs. unassisted; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Office working conditions are normal for an office environment. Work will require frequent local travel, overnight travel, and weekend and/or evening work.
• Plant working conditions include noise more than 90 dB and some dust. Personal Protection Equipment is provided.
• The Operations Manager’s role has cyclical stress due to frequent goals and deadlines and daily stress due to the responsibility associated with the incumbents’…