Receptionist, Administrative​/Clerical

At Carriage Services, we are committed to creating premier experiences through innovation, empowered partnership, and elevated service. Join our dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. We are an equal opportunity employer.

We are seeking an organized, empathetic, and caring individual who prioritizes quality client interaction. This role involves working directly with the public, both in person and on the phone, to exceed our patrons’ expectations. The ideal candidate will have strong customer service skills, excellent communication abilities, and a servant’s heart.

Compensation: $50,000+ per year

Job Type: Full-Time

Location:
Fairfax Memorial Park, Fairfax, Virginia

Must Have: Strong customer service skills to provide premier family experiences.

Qualifications:

• High School Diploma or equivalent
• 2+ years of administrative or accounting experience
• Proficiency in computer skills, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Google Docs
• Experience with multi-line phone systems and general office equipment
• Basic understanding of accounting principles

Job Duties:

• Answering calls, providing information, routing calls, and making outgoing calls
• Greeting and escorting visitors and guests
• Scheduling appointments
• Composing and typing correspondence
• Compiling and reporting statistical data
• Accurately inputting data into the CFSS system
• Assisting client families with paperwork and scheduling
• Receiving and recording payments
• Maintaining files and office systems
• Serving as business timekeeper and maintaining employee files
• Managing office supplies and equipment
• Providing backup for other administrative functions as needed