Executive Office Manager

The Executive Office Manager manages general office operations and provides high-level administrative support to the corporate senior leadership team, ensuring efficient day-to-day operations through calendar management, communication coordination, and handling confidential information. This position reports to the President & CEO.

The Executive Office Manager manages general office operations and provides high-level administrative support to the corporate senior leadership team, ensuring efficient day-to-day operations through calendar management, communication coordination, and handling confidential information. This position reports to the President & CEO.

This is a full-time position based out of the Corporate Office in Fairfax, VA.

• Fields and oversees all maintenance requests for the Fairfax office; ensures evening cleanings are conducted; surveys the office environment proactively to ensure everything functions as it should; and works with all vendors, including electricians, plumbers, building management, etc.
• Coordinates arrival/building access for all guests
• Sends memos and alerts as needed to inform office employees of building maintenance events that may have an impact on the employee experience.
• Ensures inventories are maintained for breakroom items, business stationery, and general office supplies
• Works closely with the Mailroom company and ensures the Mailroom is properly staffed
• Supervises the Receptionist

• Professionally screens and manages incoming calls and meeting requests for the President & CEO with discretion and professional judgment
• Completes Expense Reports for the President & CEO and revenue leadership, when needed
• Handles general administrative tasks such as mailings, etc.
• Assists with scheduling meetings and appointments for CEO
• Works with CEO in managing requests for owner and parent company
• Assists CEO with any ad hoc requests
• Assists Senior Leaders with special projects and requests

• Processes invoices for Revenue Management and other assigned departments
• Disseminates recurring communications and reports for revenue management and Ops teams
• Supports expense report completion where applicable
• Maintains GM and Corporate Staff Cell Phone Lists to be distributed in the first week of each quarter
• Maintains Owner Contact Lists - Key contacts, e-mail addresses, mailing addresses, and phone numbers; coordinates w/ Business Development Team to keep this updated as new owners join our platform
• Maintains and updates the following lists to distribute monthly (unless no change occurred during the last calendar month): CHR Brands Grid, CHR Fact Sheet, Portfolio List, Portfolio List by State
• Receives and distributes positive guest feedback for monthly GM calls
• Prepares and distributes minutes for monthly GM calls
• Gathers and organizes information for Company newsletters and Community Service hours
• Prepares onboarding items such as office assignments, office name plates, business cards, etc. for new corporate employees
• Fields all emails to the  email inbox, coordinates and ensures an appropriate response to each

• Assists with the preparation of presentation decks (through PowerPoint), agendas, and correspondence for internal and external stakeholders
• Coordinates printing/binding as needed for corporate presentations and other marketing materials
• Assists departments with document retention requirements, including purging of files

• Coordinates all aspects of internal meetings to include gathering agenda items on behalf of the meeting host, sending invites, ensuring the meeting room is prepared, etc.
• Organizes board, leadership, and ownership meetings, including agendas, materials, meals, gifts, amenities, and logistics
• Records meeting minutes and tracks follow-up action items, where applicable
• Works with leadership team on organizing and coordinating company meetings, conferences, executive retreats, and partner meetings
• Works with leadership team on event logistics including venues, catering, and guest coordination
• Assists with making reservations for lunches/dinners with corporate business partners
• Assists with coordinating office events

• Coordinates domestic and international travel, including flights, hotels, ground transportation, and itineraries, to include Barcelo-related travel when needed
• Supports travel coordination for…