Receptionist, Administrative​/Clerical

Job Details:

Job Location:

Virginia Office
- Fairfax, VA 22033, Position Type:
Full Time, Education Level: High School, Salary Range: $24.00 - $30.00 Hourly,

Travel Percentage :
None, Job Category:
Admin
- Clerical, Gross Mendelsohn, one of the Mid-Atlantic’s leading independent CPA and advisory firms, is seeking a polished, dependable, and client-focused Receptionist to join our Fairfax office.

• Welcome clients, guests, vendors, and employees with a friendly, professional, and helpful demeanor.
• Serve as the first point of contact for the Fairfax office and help create a positive, polished impression of the firm.
• Answer, screen, and direct incoming calls in a professional and efficient manner.
• Manage visitor check-ins and notify team members when guests arrive.
• Direct guests to the appropriate meeting rooms, offices, or team members.
• Help ensure clients and visitors feel welcomed, comfortable, and well cared for while in the office.
• Maintain the reception area, lobby, café, conference rooms, and shared spaces so they are neat, organized, stocked, and client-ready.

• Schedule and maintain conference room reservations.
• Prepare conference rooms for client meetings, internal meetings, interviews, and firm events.
• Assist with meeting setup, including refreshments, materials, room organization, and basic technology coordination as needed.
• Process incoming and outgoing mail on a timely basis.
• Prepare overnight deliveries, certified mail, courier requests, and other shipping needs.
• Monitor café, kitchen, office, and general supply levels and assist with replenishment.
• Help identify facilities-related needs and communicate maintenance or office issues to the Firm Administrator.
• Provide general administrative support to partners, managers, and team members.
• Assist with routine office projects that support the Fairfax team and the broader firm.

• Assist with scanning, assembling, organizing, and distributing tax returns and other client documents.
• Proofread and format financial statements, correspondence, and other documents as requested.
• Help maintain accuracy, consistency, and professionalism in client-facing documents.
• Assist with billing support and other administrative projects as needed.
• Support increased administrative needs during tax season and other peak periods.
• Demonstrate flexibility to work overtime during busy periods when business needs require.
• Perform additional duties as assigned.

• High school diploma or equivalent required.
• 1–2 years of experience in a receptionist, administrative, front desk, customer service, or office support role.
• Prior experience in a professional services, accounting, law, financial services, or similar business environment preferred.
• Experience answering and directing incoming calls in a professional setting.
• Working knowledge of Microsoft Office, including Word, Excel, Outlook, and Teams.

• Friendly, polished, and professional presence.
• Strong customer service mindset and genuine willingness to help others.
• Ability to interact comfortably and professionally with clients, guests, vendors, partners, and employees.
• Ability to remain calm, courteous, and helpful when managing multiple priorities.
• Sound judgment and ability to handle confidential client, employee, and firm information with discretion.

• Strong punctuality, attendance, and dependability.
• Excellent organizational skills and attention to detail.
• Ability to manage recurring daily responsibilities while also responding to changing needs.
• Strong follow-through and willingness to take ownership of…