Bilingual Office Coordinator

Base pay range

$20.00/yr - $23.00/yr

We are seeking a Client Intake Coordinator to serve as the first point of contact for clients, visitors, and volunteers at a busy nonprofit organization. This role combines front-desk coordination, client intake, and administrative support, and is ideal for someone who is personable, organized, and fluent in both Spanish and English. The Client Intake Coordinator plays a key role in ensuring a welcoming environment while supporting daily operations and maintaining accurate client records.

• Manage the front desk and oversee the daily flow of clients, visitors, and volunteers
• Welcome and assist clients, visitors, and volunteers in a professional and friendly manner
• Conduct client intake and maintain records using Salesforce or a similar CRM system
• Answer phone calls and respond to voicemails from clients, partners, and referral agencies
• Perform database cleanup and close out client transactions at the end of each day
• Train and support front desk volunteers, reinforcing best practices and procedures
• Assist with client satisfaction surveys and feedback initiatives
• Coordinate lunch and PTO schedules to ensure Spanish-language coverage at the front desk
• Provide light housekeeping support in shared spaces as needed
• Assist with additional operational or client-facing tasks as assigned

• Fluent in Spanish and English (required)
• High school diploma or equivalent required; bachelor’s degree preferred
• Strong customer service and interpersonal skills
• Proficiency with Microsoft Office (Outlook, Word, Excel, SharePoint)
• Experience using Salesforce or another CRM system preferred
• Reliable, organized, and comfortable working in a fast-paced, client-facing environment

Entry level

Full-time

Customer Service and Administrative

Staffing and Recruiting and Non-profit Organizations

• Vision insurance
• Medical insurance
• 401(k)