Guest Service Agent
Listed on 2026-01-04
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Guest Service Agent
The Guest Service Agent is responsible for processing check‑ins and check‑outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.
This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
BenefitsPeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability and life insurance. We also offer a generous 401(k) retirement match, Paid Holidays, Paid Time Off, an Employee Assistance Program and Fund.
Seniority LevelEntry level
Employment TypeFull‑time
Job FunctionOther
IndustryHospitality
Location & SalaryWashington, DC – $30,000.00–$35,000.00 per year
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