Client Onboarding Specialist

• 🌱 Level: Entry-level / early career

Looking to start or grow your career in a hands-on, people-focused role? This might be for you 👀

We’re looking for a Client Onboarding Specialist to join a growing, well-established company in Fairfax, VA. You’ll play a key role in making sure every new customer project gets off to a smooth start — working closely with Sales, Operations, and customers every day.

This is a great opportunity if you’re organized, reliable, enjoy helping people, and want to learn how a business runs from start to finish.

✨ What you’ll be doing

• Coordinate new projects from contract to kickoff
• Communicate with customers during the onboarding process
• Support the Sales team with paperwork and follow-ups
• Keep CRM and internal systems accurate and up to date
• Partner with internal teams to keep everything moving smoothly
• Help ensure a great customer experience from day one

🎯 What we’re looking for

• 1+ year of customer service, admin, or coordination experience
• Strong communication and organization skills
• Detail-oriented and dependable
• Comfortable using multiple systems and learning new tools
• Open to feedback and eager to grow 🌱
• Able to work onsite in Fairfax, VA

👉 Important: This role is fully onsite. We’re looking for candidates who live within ~30 minutes of Fairfax to ensure a comfortable daily commute.