Receptionist, Entertainment & Gaming

Receptionist (Patient Experience Coordinator) — First point of contact for patients. This role sets the tone and makes people feel  healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation — we'll teach you the rest.

• Greet every patient with warmth and professionalism
• Manage check-in/check-out, verify information, and assist with forms
• Answer phones and emails with clarity, kindness, and accuracy
• Schedule and confirm appointments
• Keep front desk area clean, calm, and welcoming
• Use digital tools and office systems efficiently
• Support teammates and adapt as needs shift

• A people-first attitude with great communication skills
• Ability to multitask and stay calm under pressure
• Comfort using email, calendars, and scheduling systems
• A willingness to learn healthcare protocols and privacy practices
• 1+ year of customer-facing experience (retail, hospitality, etc.)
• High School Diploma or GED

• Purpose-Driven Work:
  Help people on their mental health journey
• Time Off That Matters: 10 PTO days (15 after year
  1) + 10 paid holidays
• Great Benefits: 90% covered health, dental & vision insurance
• Future-Focused: 401k + internal growth opportunities
• Referral Bonuses:
  Get rewarded for bringing great people into the team

At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives — and we're looking for team members who care deeply about making that happen.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries: IT Services and IT Consulting