Indirect Lending Processor II

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Headquarters, Fairfax, VA, US

9 days ago Requisition

At Apple Federal Credit Union, we’re more than a financial institution; we’re a community-focused organization powered by passionate people. With 24 branches across Northern Virginia and a proud legacy of service, we’re committed to improving the lives of our members and the communities we serve.

We believe our employees are our greatest asset. That’s why we foster a supportive workplace culture that values inclusiveness, innovation and growth. Whether you’re just starting out or advancing your career, you’ll find opportunities for professional development, mentorship and meaningful impact.

• Recognized as a USA Top Workplace (2025) and Top Workplace by The Washington Post (2024)
• Collaborative, welcoming environment with forward-thinking leadership
• Medical, dental and vision coverage
• 401(k) with employer match
  • Paid time off and 11 paid federal holidays
  • Paid volunteer time to give back
  • Tuition reimbursement and ongoing training opportunities
  • Annual TEAM Bonus plan

Under general supervision, but following established policies and procedures, is responsible for funding auto loan applications that originate from auto dealerships and refinance companies through the Indirect Lending program. Processes loans and distributes funds and reserve payments directly to dealerships. Prepares, delivers, and files all required loan documentation and disclosures. Communicates directly with auto dealerships to obtain necessary paperwork for pending loan applications.

Submits auto loan insurance to the credit union’s collateral protection insurance company. Performs duties and responsibilities in accordance with The Apple Way principles, of Team Up, Serve With Purpose, Challenge Yourself and Own It. Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act. Performs other member services and clerical duties as assigned by the Manager of Consumer Underwriting & Quality Assurance or the AVP of Consumer Lending

• Responsible for the entire indirect loan process on loans originating from auto dealerships and online refinance companies with duties including but not limited to; preparing, assembling, submitting loan documentation for imaging, auditing dealer loan file for accuracy, ensuring all underwriting stipulations are met, submitting insurance information to third party vendor, and ensuring loan is funded accurately and within expected time frames
• Performs a variety of loan support duties which require knowledge of such lending policies and guidelines such as loan to value and debt ratios, verifying various proof of income documents. Handles incoming member calls and internal calls including direct or hotline calls and responds to Indirect Lending Helpdesk tickets. Provides loan documentation to Collections for Total Losses and other Collection needs
• Opens new membership accounts in accordance with the Credit Union’s new member policy. Ensures all account verifications are performed before opening the membership
• Must possess solid time management and organization skills to effectively prioritize multiple objectives and achieve volume goals to ensure loans are updated within designated timelines and creates and updates delayed funding notices daily
• Provides accurate information to members regarding credit union services, products, policies, and procedures. Advises members of federal regulations applicable to these policies and procedures including contacts members to verify information and perform MLA verification when necessary
• Communicates through various channels to external and internal members, and the lending system with auto dealership representatives to obtain missing documentation, or to replacement documents that are incorrect, and addressing inquires or questions relating to loans being processed
• Represents and promotes the credit union in a positive and…