Lead Care Manager

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Community Name:
The Braddock Glen

Job :

The Lead Care Manager functions as the lead to a group of Care Managers/"Designated Care Managers" during the shift. The Lead Care Manager ensures quality care and services are being provided to residents in our care neighborhoods and documented in a consistent manner and in alignment with each resident’s Individualized Service Plan (ISP). The Lead Care Manager leads by example in all job responsibilities and is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents.

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

• Provide supervisory support by taking attendance at the beginning of every shift, managing call-offs/no shows, sending open shift messages, and responding to shift requests.
• Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their (ISP). This may include bathing, grooming, personal and dental hygiene, bowel and bladder functions, dressing, hair care, escorting to and from meals and activities, and tidying resident room.
• Support team members as they encourage personalized and meaningful resident participation in life enrichment programming and ADLs.
• Assist with meal service in dining room. Coach team members on hospitality standards during meal service.
• Document care and services provided to residents accurately, review care manager documentation throughout shift, and identify and bridge gaps in documentation by coaching team members.
• Ensure compliance with Sunrise’s Timekeeping and Meal/Rest Period policies, monitor team member break schedule and duration, ensure care managers clock in/out using correct job codes, and coach team members as required.
• Display and encourage flexibility in work schedule by working holidays, evenings, weekends, and additional shifts when necessary.
• Prepare for shift by obtaining resident group assignments before care managers arrive and print and hand out to appropriate care managers.
• Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers.
• Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day and evening shifts.
• Cross train and possess credential (including certifications where required by state/province) to safely administer medications if needed during times of high volume or unexpected absence.
• Lead by example when clocking in/out and taking proper meal/rest breaks.
• Participate in group interview process including job preview video and community tour.
• Support onboarding of new team members including shadowing and skills demonstration.
• Maintain a safe and secure environment for all staff, residents, and guests by following established safety standards and actively support safety practices.
• Report incidents and complete appropriate paperwork immediately.
• Communicate any observed or suspected resident change…