Denials Specialist; Financial Specialist

This position provides support to the Fairfax-Falls Church Community Services Board (CSB) Revenue Management Team. The role involves revenue and reimbursement billing, collection, denial follow‑ups, tracking, and reporting for client and third‑party fee revenues. Responsibilities include supporting client payment processes and creating, running, and analyzing reports in an automated billing/management information system. The incumbent analyzes insurance denials to determine the reason and documents the system of record accordingly, identifies root causes, and implements action plans for future denial mitigation.

The position requires protection of individuals’ confidentiality using state, local, and federal policies and procedures. The role demands expertise in several databases related to the electronic health record, insurance verification, and revenue cycle management, as well as advanced Microsoft Office skills. The incumbent works under general supervision of the Revenue Management Team (RMT) Manager and/or assigned fiscal supervisor.

CSB strives to create a work environment that facilitates professional growth by broadening your skill base with extensive training and development, modeling best practices in employee relations, employee recognition programs and advancement opportunities, and providing a highly competitive wage and benefits package. Since 1969, the Fairfax‑Falls Church Community Services Board has served individuals of all ages who have mental illness, substance use disorders, serious emotional and/or developmental disabilities.

Our vision, aligned with the goals of One Fairfax, is that everyone in our community has the support needed to live a healthy, fulfilling life. Fairfax County is a dynamic and diverse community spanning over 400 square miles. With over 1.2 million residents, Fairfax County is the most populous jurisdiction in Virginia. Operating as part of Fairfax County government’s human services system, the CSB provides a wide array of services offering career growth and advancement opportunities.

• Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home—including Spanish, Asian/Pacific Islander, Indo‑European, and many others. We encourage candidates who are bilingual in English and another language to apply for this opportunity. A foreign language skills stipend of up to $1,560/year (full time) may be given for qualified bilingual employees.
• To find out more about the benefits of working with Fairfax County Government, please visit the CSB Careers Page.

Note: To learn more about careers that make a difference, watch our video "CSB Celebrates 50th Anniversary of Providing Care".

Any combination of education, experience, and training equivalent to the following:
Graduation from an accredited four‑year college or university with a bachelor’s degree in accounting; or a bachelor’s degree in business administration or a related field supplemented by at least six credit hours of basic accounting principles and concepts.

Four years of increasingly complex technical administrative experience in the assigned functional area, comparable to experience at the Administrative Assistant IV or higher level, can qualify an individual who does not meet the educational or professional experience standards listed above. This bridge class enables upward mobility within the Fairfax County workforce; however, technical experience does not substitute for education or professional experience in other employment opportunities.

• The appointee will be required to complete a criminal background check, a Child Protective Services Registry check, and sanction screening to the satisfaction of the employer. A TB screening upon hire is also required.
• Positions with financial responsibility within this class may be subject to criminal background checks and/or credit checks as a condition of employment and periodically thereafter. Applicants and employees must demonstrate financial…