Application Specialist​/Network Engineer

Application Specialist / Network Engineer

Our public accounting firm is seeking an experienced Application Specialist / Network Engineer to join our team. This client-facing role is responsible for providing technical assistance to our clients, focusing on Microsoft operating systems, MS Office applications, and help desk support. The ideal candidate will have a strong background in IT support, excellent communication skills, and the ability to work independently to resolve complex technical issues.

A minimum of five (5) years of relevant experience is required.

$90,000.00/yr - $95,000.00/yr

• Provide technical support to clients on Microsoft Windows operating systems and MS Office Suite (Word, Excel, Outlook, PowerPoint, etc.).
• Serve as the help desk contact for troubleshooting software, hardware, and network problems.
• Configure, install, and maintain client workstations, laptops, printers, and mobile devices.
• Troubleshoot and remove viruses and malware.
• Assist clients with network connectivity, security, and performance optimization.
• Perform routine system administration tasks, including user account management, software updates, and backups.
• Document support activities, resolutions, and maintain accurate service records.
• Collaborate with internal teams to resolve escalated issues and ensure client satisfaction.
• Deliver training and guidance to clients on Microsoft products and related technologies as needed.
• Stay current with emerging technologies and recommend solutions to improve client IT infrastructure.

• Mid-Senior level

• Full-time

• Information Technology

• Accounting