Clio Senior Product Designer, Platform​/Toronto Canada

Summary

We are seeking a Senior Product Designer to join our growing Product Design team. This role is open to candidates located near one of our hubs (Burnaby, Calgary, or Toronto), for a hybrid role where you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.

The Role s and Permissions Team is working on an entirely new access control system. Clio customers need the ability to control who can do what across all of our various products to protect private and sensitive information and we need a system that works for small firms and can scale up and meet the needs of larger, mid‑market firms.

Roles and Permissions is part of the larger Platform team where there are lots of opportunities to work with other designers on centralized tools like reporting for Clio’s customers, and also work on frameworks for Clio’s product teams to help them work better and faster.

• A diversely skilled design team using modern design tools
• Develop and design concepts, prototypes, hi‑fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomes
• Be able to craft a compelling vision with engaging storytelling to drive excitement and alignment for the impact the vision can deliver
• Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions
• Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them
• Be responsible for balancing speed and quality
• Advocate for our customers by knowing them and their needs inside out
• Coach and mentor fellow designers on a range of design practices
• Provide thoughtful feedback in team critiques
• Break down complex concepts into smaller, more manageable pieces
• Write research plans and conduct user research interviews, usability testing, and analysis
• Leverage product data and metrics to drive design decisions and measure product success
• Be able to adapt your process to the needs of the situation

• Excellent communication and engaging storytelling skills
• 5+ years experience in Product Design, UX Design, or related discipline. SaaS experience is a bonus
• Demonstrate a keen interest in improving your craft by using AI
• Experience as an interactive designer with product experience. SaaS experience is a bonus
• A track record of successfully shipping products, solving customer problems and moving company metrics
• Deep understanding of good user experience, IA, and visual design
• Experience with modern design tools (Figma, Figma Make) and the willingness to adopt new tools as needed
• A strong understanding of web technologies
• A design degree or relevant experience with platform and/or application design
• Humility plus strong opinions that are loosely held

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range
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