AI Solutions Engineer

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Our team is redefining the industry – and creating a culture of excellence. Founded in 2011, Atlantic Coast Mortgage embodies a people‑first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace.

Atlantic Coast Mortgage, LLC ("ACM") is looking for an AI Solutions Engineer to join our Technology Team
. The AI Solutions Engineer will design, build, and deploy AI‑driven tools that automate internal workflows, improve decision‑making, and enhance customer experience. This hands‑on role combines software development, process automation, and creative problem‑solving to deliver practical, scalable solutions. You’ll collaborate with leadership and business units to identify use‑cases, prototype tools, and deliver production‑ready systems that make a measurable impact.

• Develop and deploy internal AI tools (chatbots, document analyzers, predictive models)
• Integrate LLMs and APIs (OpenAI, Azure, AWS) into existing workflows
• Automate manual processes across operations, compliance, and sales support
• Build lightweight internal dashboards or web apps for employee use (Streamlit, Flask, FastAPI)
• Manage small‑scale data pipelines and ensure data quality and security (SOC2, GLBA compliance)
• Fine‑tune or adapt language models for mortgage‑specific tasks (classification, summarization, extraction)
• Collaborate with teams to identify automation opportunities and create proof‑of‑concepts
• Document AI tools, training materials, and internal usage guidelines
• Support the CIO in shaping the company’s AI strategy and governance framework

• 3–7 years of experience in software engineering, data analysis, or automation
• Proficiency in Python (pandas, requests, Lang Chain, FastAPI, Streamlit, Flask)
• Hands‑on experience with AI APIs (OpenAI, Azure AI, AWS Bedrock, or similar)
• Familiarity with SQL, REST APIs, JSON, and data pipelines
• Strong understanding of prompt engineering and API‑based automation
• Excellent communication and documentation skills
• Ability to translate business problems into technical solutions
• Self‑starter who can thrive in a small, fast‑moving environment
• Experience in mortgage or financial services (Encompass, POS, CRM integrations)
• Knowledge of cloud services (AWS)
• Background in RPA tools, Zapier, or Ui Path
• Understanding of AI governance, compliance, and ethical AI practices

Applicants must submit project examples and/or portfolio links with resume.

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