Network​/Telecom Analyst II

Job Announcement

This position works within the Digital Forensics Section as a highly motivated and detail-oriented person to perform the forensic recovery, preservation, and analysis of digital evidence. This civilian analyst will work closely with investigators and detectives to support criminal investigations by examining data from computers, mobile phones, tablets, mass‑storage devices, and other electronic media.

The ideal candidate is technically skilled, analytical, and committed to maintaining the integrity of evidence and the investigative process. This role also includes administrative responsibility for cloud‑based investigative systems utilized by the Digital Forensics Section.

(The illustrative duties listed in this specification are representative of the class but are not an all‑inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Provides support functions for assigned agencies;
• Facilitates the installation of cabling and services;
• Analyzes and prioritizes agency requirements and designs, implements, and programs software changes accordingly;
• Responds to customer service requests;
• Evaluates systems problems, performs diagnostics on suspected problems, and recommends or implements solutions;
• Assists the help desk in problem determination and solution;
• Coordinates activities with planners, engineers, vendors, and agency management;
• Reviews time frames and cost estimates of requirements and alternatives;
• Schedules vendors and appropriate staff;
• Evaluates projects for cost effectiveness and current and future usability;
• Installs, configures;
• Establishes backup and recovery procedures;
• Installs, repairs, configures, maintains, troubleshoots, and upgrades PC's, LANs, and related equipment and software;
• Performs site inspections to ensure adequate cabling, power and facilities;
• Evaluates capacity, availability, and performance of existing facilities;
• Installs and configures PC's and component parts;
• Installs software;
• Maintains system files, databases, and related programs;
• Maintains network security;
• Assures proper operation and maintenance of hardware and software;
• Troubleshoots problems;
• Develops and provides training for users;
• Assesses agency business needs and recommends solutions;
• Maintains system records and documentation;
• Develops, schedules, and provides training for users;
• Provides technical assistance and resources to other staff as needed.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all‑inclusive list.)

• Knowledge of data and voice communications protocol and industry standards such as internet, intranet, internet security, frame relay, and data network;
• Knowledge of communications network management and router configuration;
• Knowledge of a variety of hardware and software, cabling, power requirements, ancillary equipment, etc. related to network operations and telecommunications systems;
• Ability to plan, schedule, and coordinate special projects and assignments;
• Ability to evaluate and make recommendations on different applications software packages;
• Ability to oversee, monitor, and maintain network and telecommunications operations;
• Ability to communicate effectively, both orally and in writing;
• Ability to assist users in solving systems problems;
• Ability to translate technical terminology into terms understood by management and employees;
• Ability to develop and provide training;
• Ability to establish and maintain effective business relationships.

Any combination of education, experience, and training equivalent to the following:
Possession of an associate degree in computer science, electrical engineering, electronics, or a related field; plus, three years of network and/or telecommunications experience; or a bachelor's degree in such fields; plus, one year of experience in network or telecommunications system design, analysis, installation, and troubleshooting.

• Industry‑recognized forensic certifications (e.g., CFCE, EnCE, ACE, CCME).
• Experie…