Senior Salesforce Scrum Master

Job Description

We are GDIT. We think. We act. We deliver. There is no challenge we cannot turn into opportunity. And our work depends on a Salesforce
Scrum Master remotely joining our Federal Services System Support and Oversight (FSSSO) team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. Work visa sponsorship will not be provided for this role.

• Leading sprint ceremonies with fast-paced technical teams supporting high-priority work.
• Helping to create and maintain organizational scrum processes e.g. process to track and resolve open issues and identify ongoing process improvements
• Coaching a continuous improvement mindset and recommend adjustments to established delivery practices
• Coordinating and collaborating with design teams and stakeholders to fully define and prioritize current and future release work.
• Working with CMS business stakeholders to prioritize and plan sprints and releases.
• Creating reports to be utilized by Product Owners and Program Manager to provide insights on current sprint activities e.g. sprint dashboards, sprint burndown, sprint velocity.
• Foreseeing and communicating potential risks/issues before they materialize and could impact current development.
• Taking the initiative without being promoted to inform team members of upcoming milestones/deadlines that could impact development.
• Being a hands-on change agent and leader for the workstream and suggesting enhancements to our ways of work.
• Applying advanced subject matter expertise in Agile software development, thought values, principles, and practices, to plan, prioritize, track, and drive multiple projects through Sprint cycles.
• Organizing and facilitating team backlog management, daily stand-up meetings, sprint planning reviews, retrospectives, demos, and other scrum-related rituals.
• Acting as a servant leader and aiding with the identification and resolution of blocking impediments.
• Identifying differences in understanding among team members and stakeholders as they occur and escalating to leadership issues that impede the team.
• Using JIRA, Confluence, and other tools and reports to collect, develop, and analyze Agile data and metrics, managing progress daily
• May perform Business Analyst and/or Product Owner related tasks as needed, including but not limited to:
  • Being the customer-facing representative for the project team, responsible for liaising between customers and the internal project team, communicating technical needs and limitations.
  • Leading the planning for product releases and setting expectations for the delivery of new features.
  • Managing the product backlog and prioritizing based on changing requirements.
  • Create and present presentations to internal and external stakeholders to existing and prospective customers.
  • Supporting the collection and reporting of workstream metrics.
  • Facilitating communication and consensus-building among Scrum teams
  • Adjusting rapidly to shifts in priorities and managing multiple tasks simultaneously that may include staff support relating to current operations.
  • Assist with the creation, implementation, and maintenance of project specific quality standards.
  • May have people manager responsibilities, including mentoring and managing team member performance.
• Creating and presenting presentations to internal and external stakeholders to existing and prospective customers.
• Supporting the collection and reporting of workstream metrics.
• Facilitating communication and consensus-building among Scrum teams
• Adjusting rapidly to shifts in priorities and managing multiple tasks simultaneously that may include staff support relating to current operations.
• Assist with the creation, implementation, and maintenance of project specific quality standards.
• May have people manager responsibilities, including mentoring and managing team member performance.

• Bachelor’s degree and over 5 years of experience as a Scrum Master supporting large government contracts with Salesforce development.
• Advanced hands‑on experience leading multiple Scrum teams of various sizes, through the various phases and ceremonies, including scrum of scrums, in an IT software…