Senior Project Manager

About NFF

Since 1996, NFF has designed, architected, and delivered IT network and security solutions to many state, and local government agencies, K-20 educational institutions, federal agencies, and large enterprise businesses across the mid-Atlantic. NFF is a technology services and solutions provider, specializing in next-generation IT infrastructure including networks, data centers, cloud migrations, IT security, collaboration and mobility, and full/part-time staff augmentation services.

Our solutions, professional services and IT staffing portfolio are centered around building more resilient, secure, adaptive, and intelligent IT infrastructure and include comprehensive assessment, architecture, design, integration and installation services, and ongoing performance management services though our Network Operations Center (NOC).

NFF is a Cisco Gold Partner with a Customer Experience Specialization and was a "Cisco Top-5 Mid-Atlantic SLED Partner" in 2019, 2020 and 2022. NFF has maintained Cisco Gold Partnership since 2008, is the only Cisco Gold Partner headquartered in the District of Columbia. In addition to Cisco, NFF has key partnerships with many manufacturers and IT solution providers including, Rapid7, Arctic Wolf, VMware, Net App and Splunk.

NFF is a District of Columbia (DC) Certified Business Enterprise (CBE) and a SBA Certified Small Business with headquarters in downtown Washington, DC. Our dedication to quality is reflected in our accomplishment of being awarded multiple ISO 9001:2015 certifications.

About this Position / Responsibilities

* Build and sustain collaborative relationships with IT staff, departments, customers, partners, and key stakeholders in administrative and academic units. Maintains currency on current and future business needs, university-wide technology initiatives, and leading-edge project management practices.

* Establishes foundation for each project, working with sponsors to create robust, comprehensive project charters and baseline reports. Manages communications with project stakeholder and internal project teams.

* Drives continuous improvement, overseeing accurate, well-communicated scope, and the creation of actionable schedules and budgets for each project. Reports risks that may affect work progress and recommends mitigation strategies.

* Manages productivity and effectiveness of projects with varying complexities. Creates meaningful status reports, and maintains accurate tracking logs that organize budget, time, scope, and communication details.

* Timely identifies and proactively resolves issues, creating strategies for risk mitigation and contingency planning, and escalating disruptions and dependencies to departmental leadership, as necessary.

* Owns project management methodology, applying tools, service management frameworks, and technology strategy to all projects. Utilizes pertinent change control processes, developing project progress and compliance reports, and presents regular updates by participating in project team meetings.

* Aids the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately. Builds and maintains collaborative relationships with diverse groups of peers, team members, and leadership. Actively embodies College values and behaviors (e.g., accountability, ethics, best-in-class customer service).

* Collaborates with team members and management, implementing effective solutions to support the Project Management Office's vision. Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across the IT organization.

* Oversight of development, implementation and operational excellence of project management office technology utilities and platforms that support project intake, day-to-day management of request and project work, and status/performance telemetry dashboards for stakeholder reporting. Platforms may be project management specific modules and workflow functionality of enterprise IT service management offerings, such as Team Dyamix, Service Now, or similar and stand-alone software/service utilities such as Microsoft Project, Asana, Jira, Smartsheets or similar.

Qualifications

* At least 8-10+ years of experience in project management.

* Experience working in an academic environment or managing projects related to higher education preferred.

* Bachelor's degree in business, finance, marketing, or a related field.

* Strong understanding of project management methodologies and tools.

* Ability to lead and motivate project teams, fostering a collaborative environment.

* Excellent verbal and written communication skills to interact with leadership.

* Ability to develop comprehensive project plans, manage budgets, timelines, and resources.

* Strong analytical skills to identify and mitigate risks.

* Ability to work with diverse groups, including faculty, students, and administrative staff.

* PMP certification highly…