Technology Solutions Architect; Business Analyst IV

Job Overview

Fairfax County's Department of Neighborhood and Community Services (NCS) is seeking a dynamic leader to join our Technology Services Unit. If you are looking for a technology position in which you can have a real impact in strengthening the well-being of individuals, families, and communities, NCS's Technology Services Unit may be the place for you!

This position supports numerous applications, providing information security coordination and project research and support, and supervising technical staff. Serves a key role in a team-based environment and will be actively involved in all aspects of information technology system administration. Under minimal supervision of the Info Tech Program Manager I, this position serves as the strategic technology solutions manager of NCS. Selectee will help meet the demands of a fast-paced technology environment and be a critical part of an organization that makes a daily difference in Fairfax County communities.

• Manage complex information technology solutions projects;
• Provide oversight and strategic direction to departmental systems and applications;
• Supervise tiers of Technology Solutions staff;
• Investigate and coordinate system problems of the most complex nature, designing corrective procedures, interacting with Department of Information Technology (DIT) staff, other governmental or quasi-governmental entities, and vendors on system-related issues, and authorizing migration from development to production environment;
• Conduct research and provide input into department strategy to meet future information technology business needs;
• Align resources necessary to support computer operations and systems development while ensuring integrity of department data;
• Authorize department user access;
• Coordinate department compliance with federal, state, and local (including county IT Security policy) regulations;
• Participate on county-wide steering committees;
• Coordinate efforts with all stakeholders and with the appropriate information technology staff and perform related work as required.

• Direct the alignment of technology solutions with business strategies;
• Determine requirements, design, develop, and implement solutions for NCS business needs;
• Analyze, develop, and deploy Power App solutions (Smartsheet, Nintex Cloud, MS Forms, Power BI, GenAI, and others), including needs assessments, programming, user acceptance testing, training, security, performance, and ongoing support;
• Develop and interpret customer requirements into logical specifications;
• Upskill Technology Solutions staff on Power Platform solutions;
• Research the use of new methods and Power Platform technologies;
• Work concurrently on multiple project requests;
• Work collaboratively with business units, NCS business analysts, and NCS Intranet/Internet architects to ensure successful project implementation;
• Develop input into department strategy to meet current and future information technology solutions needs;
• Develop conceptual approaches to satisfy user requirements, investigate and coordinate system problems of the most complex nature, and designs corrective technical procedures;
• Interact with Department of Information Technology staff, County management, other governmental or quasi-governmental entities, and/or vendors on system-related issues and scheduling of priorities; and
• Authorize migration from development to production environment, allocate and supervise resources necessary to support computer operations and systems development, and ensure currency and integrity of agency data.

Provides direction to align technology with organization's strategy, priorities, and business needs;

Serves as lead system administrator for multiple complex interdepartmental systems in multiple environments on a variety of platforms;

Develops the processes and policies to ensure compliance with federal and state systems and regulations;

Serves as agency's point of contact to coordinate and funnel agency's needs and requests through Human Services' centralized IT Strategic Planning Group;

Oversees the evaluation and redesign of business processes to enhance business functionality and efficiency and to facilitate large-scale change;

Leads efforts to seek ways of applying new and existing technology to business processes, providing expertise on technical trends and external practices;

Manages the business process activities for the systems development life cycle for new and/or existing complex systems;

Manages the development, implementation, interoperability, quality assurance, and security of systems;

Identifies and maintains key performance measures for business processes associated with technical systems;

Manages work groups that perform documentation of system requirements and specifications detailing user needs to be utilized by system technical support members;

Manages staff performing the…