Application Administrator - Junior

Overview

Enhanced Veterans Solutions, Inc. (EVS) is seeking a Junior Application Administrator to provide technical support for one or more enterprise applications across pre-production and production environments. This role is responsible for the installation, configuration, maintenance, and operational support of application software products, while coordinating closely with server and database administrators to ensure system stability and performance. The position supports application release activities, break/fix incident resolution, data center migrations, and cybersecurity vulnerability remediation in support of ongoing organizational transformation initiatives.

• Serve as a technical support resource for one or more assigned applications
• Maintain appropriate separation of duties while coordinating with:
  • Server Administrators
  • Database Administrators
• Install, configure, and maintain software products utilized by supported applications, including:
  • Installation and upgrades of software versions
  • Installation of software patches and hotfixes
• Provide technical support for data center migration activities and related application moves
• Identify and communicate application-specific firewall and network requirements needed for successful operation
• Support the setup and administration of application interfaces and integrations, including APIs
• Provide technical support for break/fix incidents, troubleshooting, and restoring service operations
• Support application requirements driven by organizational transformation initiatives
• Support the application code release process, including coordination of deployment activities for:
  • Pre-production environments
  • Production environments
• Research and help resolve cybersecurity vulnerabilities identified through routine scanning (e.g., patch-related findings, configuration hardening needs, remediation coordination)
• Assist in maintaining operational readiness through monitoring, documentation updates, and execution of defined procedures

• Active IT Level I Clearance (required)
• CompTIA Security+ certification (required)
• Experience supporting enterprise applications in a technical operations or system support role
• Working knowledge of software installation, patching, configuration, and upgrade activities
• Familiarity supporting applications across production and non-production environments
• Strong troubleshooting skills for break/fix and service restoration incidents
• Ability to document actions taken, issues identified, and resolution steps clearly
• Strong communication skills and ability to work with cross-functional technical teams