Branch Leader - Executive Park
Listed on 2026-01-12
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Management
Business Management, Operations Manager, Client Relationship Manager
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Regular or TemporaryRegular
Language FluencyEnglish (Required)
Work Shift1st shift (United States of America)
Job DescriptionThe branch leader has responsibility for managing all aspects of an assigned branch. The responsibilities include but are not limited to: driving branch performance through leading, coaching and managing; and business development. Small business expertise and development are critical to Truist’s purpose of inspiring and building better lives and communities. Ensuring compliance with internal controls, operational procedures and risk management policies.
Management of human capital including interviewing, selection, hiring, conducting performance reviews, disciplinary actions, workforce management scheduling. May be cross‑trained to assist with teller transactions as needed.
- Promote a positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.
- Drive the business development of the branch to deliver strong team and individual performance through personal productivity, in areas of Truist strategy including Small Business, Mass Affluent, Community Heroes and Integrated Relationship Management (IRM) partnership.
- Drive branch revenue through Small Business development and new client strategies; grow Small Business expertise through face‑to‑face appointments with clients, outbound calling and prospecting; and grow Mass Affluent through face‑to‑face appointments and outbound calling.
- Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist brand.
- Lead, grow, coach and motivate teammates to fulfill the Purpose, Mission and Values for client financial success and team empowerment.
- Partner with Integrated Relationship Management (IRM) and Operations to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics and ensure all required training is completed by the entire team. Collaborate proactively with all IRM and key line‑of‑business partners to lead and promote One Team culture within the branch.
- Make human‑capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings and performance counseling, including disciplinary actions for all branch team members.
Required Qualifications
- Bachelor’s degree or equivalent education and related training or experience.
- Two years of financial services and consumer/small business expertise or equivalent experience and/or performance.
- One year of previous branch‑leadership or management experience.
- Strong interpersonal, sales‑relationship and prioritization skills.
- Strong written and verbal communication skills.
- Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check.
- Ability to inspire, lead and coach others.
- Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking.
- Graduate of Internal Leadership Development Programs.
The annual base salary is $56,570‑$90,500.
Branch Leader IIThe annual base salary is $70,040‑$108,500.
Branch Leader IIIThe annual base salary is $80,550‑$118,000.
BenefitsAll regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for…
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