Operations Manager

For more than 55 years, Charles P. Johnson & Associates, Inc. (CPJ) has been a trusted partner in land planning, civil engineering, environmental engineering, and surveying throughout the Mid-Atlantic region. CPJ has built its reputation on technical excellence, responsive service, lasting client relationships, and a collaborative approach to serving public- and private-sector clients.

CPJ is seeking an experienced, relationship-driven Operations Manager to lead our private land development office in Fairfax, Virginia.

This key leadership position is directly responsible for the overall operational and financial success, staff development, client relationships, stability, and growth of the Fairfax office. The Operations Manager will work closely with the Director of Operations and office leadership to oversee day-to-day operations, develop employees, manage financial performance and billing approval, strengthen client relationships, and drive accountability across the office.

The successful candidate will actively strengthen CPJ’s presence in Northern Virginia by cultivating key relationships, expanding professional networks, and identifying business development opportunities that support the long-term growth of the Fairfax office.

• Lead the day-to-day operations of the Fairfax office, ensuring effective coordination across functions and teams.
• Establish clear priorities, expectations, and accountability for office operations.
• Partner with the Director of Operations and company leadership to establish and execute operational priorities.
• Evaluate office, team, and project performance and implement changes necessary to improve efficiency, accountability, project delivery, client service, and financial results.
• Strengthen collaboration across engineering, surveying, administrative, and other functions.
• Serve as a visible, accessible, and engaged leader within the Fairfax office.
• Lead, coach, and support managers and employees while fostering a professional, collaborative, and accountable workplace.
• Set clear performance expectations and directly address individual and team performance concerns in partnership with Company leadership and HR.
• Develop employees through mentorship, professional development, and meaningful opportunities for growth.
• Take an active role in identifying staffing needs, recruiting key talent, interviewing candidates, and building the team necessary to support the office’s workload and growth.
• Assess staffing needs and recommend resources or organizational changes based on current and anticipated workloads.
• Identify and develop emerging leaders to support the continued strength of the Fairfax team.

• Take ownership of the overall financial performance and operational success of the Fairfax office.
• Review and approve billing, ensuring accuracy, timeliness, and sound project financial management.
• Monitor revenue, profitability, project budgets, billing, and other key performance indicators, addressing financial risks and concerns as needed.
• Partner with Division Managers and Project Managers to strengthen project financial performance and accountability.
• Oversee workload and resource allocation to align operational capacity with current and anticipated business needs.
• Lead budgeting, forecasting, and financial planning in partnership with company leadership to support the long-term financial health of the Fairfax office.

• Serve as a visible and active representative of CPJ throughout Fairfax County and the broader Northern Virginia business and professional community.
• Develop and maintain strong relationships with key existing and…