Service Marketing and Community Engagement Coordinator

Service Marketing & Community Engagement Coordinator

Join the Ted Britt Automotive Group team! We're seeking a creative, motivated individual to join us as a Service Marketing & Community Engagement Coordinator. This hands-on, full-time role offers the opportunity to gain practical marketing experience, build your portfolio, and make an impact in the local community.

Working directly with the Service Manager, you'll create engaging content, support marketing campaigns, represent the dealership at community events, and track results to measure success.

Schedule:

Monday–Friday, 7:30 AM – 2:30 PM, with occasional evening and weekend hours for community events and content shoots.

We

Offer:

• $18.00 – $25.00 per hour, based on experience and portfolio, with opportunity for an increase after a 90-day performance review
• Medical, Dental, and Vision Insurance
• Legal Shield Coverage
• Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
• 401(k) with Employer Match
• Paid Sick Leave, Vacation, and Holidays
• Ongoing training and professional development

Responsibilities:

• Create photo, video, and graphic content that highlights our Service, Quick Lane, Mobile Service, and Parts teams
• Plan and run service marketing campaigns, specials, and seasonal promotions
• Manage and grow the dealership's service-focused social media presence (Facebook, Instagram, Tik Tok, You Tube)
• Keep our Google Business Profile up to date with posts, photos, and offers
• Represent Ted Britt Ford Fairfax at community events, schools, and local organizations
• Build partnerships with local businesses, fleets, and community groups
• Research competitors, customer trends, and new marketing ideas
• Track results and report on reach, engagement, and service appointments generated
• Work with managers to get approval on public-facing content and keep messaging consistent with the Ted Britt and Ford brands

Experience with Adobe Creative Cloud, Meta Business Suite, Tik Tok/You Tube analytics, social media, Google Business Profile and Analytics, and email marketing platforms. Photography and smartphone video skills, plus any automotive or dealership experience is a plus.

Requirements:

• Education/Training:
  Coursework, a degree, certificate, or other relevant training in Marketing, Communications, Digital Media, Graphic Design, or a related field
• A portfolio (school, personal, or professional) showing social media, design, or video work
• Proficient in social media platforms:
  Instagram, Facebook, Tik Tok, You Tube, and Linked In
• Proficient in Canva
• Video editing experience (Cap Cut or similar)
• Confident public speaker, comfortable on camera and representing the dealership in public
• Strong written and verbal communication skills
• Organized, self-motivated, and able to manage multiple projects and deadlines
• Valid driver's license with a clean driving record
• Proficiency in Microsoft Office or Google Workspace