Data Quality Specialist

Title:
Data Quality Specialist

Department:
Data

Reports to:
Director of Analytics & Insights

FLSA Status:
Exempt

Salary: $52-56K

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.

In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children.

Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.). In addition to our incredible mission and culture, we offer our employees a work‑life balance, 401K (with employer matching), and core benefits (medical/dental/vision) for full‑time employees with a generous employer contribution towards premiums.

About the Role:

The Data Quality Specialist is a full‑time position dedicated to providing data quality support for emergency shelter, outreach, hypothermia and housing programs operated by Shelter House in Fairfax County. The specialist will manage the established data collection processes for the shelter and housing programs and submit an array of monthly reports to various funders about those programs. Through monthly data analysis, the specialist will provide feedback to staff relative to maintaining high data quality standards and report on program and demographic trends related to the populations served and services provided.

Training and supporting staff in effective data habits is also the specialist’s responsibility. The specialist will work closely with the Data Director in managing a number of funding reports, internal spreadsheets, and data requests. In keeping with the larger mission of Shelter House’s data program, the specialist will model and promote the agency’s data goals of developing the agency’s data literacy, using data responsibly, and maintaining high data quality.

• Field technical support questions from program staff
• Monitor the data quality process for assigned programs
• Analyze and assess report data
• Certify that required data is complete and accurate
• Direct and train case managers on internal data standards, state and federal regulations, and other applicable guidelines
• Complete data reports for multiple funding streams at the direction of the Data Director
• Participate in file reviews to ensure documentation follows agency’s philosophy, grant and contract requirements, and all applicable federal, state, and local regulations
• Support leadership and program staff in gathering, analyzing, and reporting data for grant and impact reports
• Acquire and sustain competency with HMIS and HUD requirements as they relate to data collection, reporting, analysis, and data retention
• Create internal policies that enforce HMIS and HUD requirements
• Support program management in incorporating client feedback and surveys into program analysis as the program grows
• Present data to staff at monthly meetings and occasional meetings with funders
• Ensure compliance with all agency policies
• Proficiently operate a personal computer and Microsoft Office products (Outlook, Excel, SharePoint, One Drive, Teams)
• Exemplify the Shelter House core values of (iCARE);
  Inclusivity, Collaboration, Accountability, Respect and Empowerment
• Perform other duties deemed necessary to support the programs and agency
• A bachelor’s degree in human services / related field or commensurate experience
• Familiarity and proficiency with social service and/or health data systems, particularly those with federal requirements
• Strong public speaking, written and oral communication skills
• Self‑directed
• Detail‑orientated
• Able to think systemically
• Ability to prioritize competing responsibilities and make sound judgements
• Ability to come on‑site as needed for staff meetings and trainings

• A master’s degree in human services / related field
• Experience with HMIS…