Community Coordinator; Fair Ridge Family Shelter

Title: Community Coordinator

Level: Entry

Department: Development (Fair Ridge Family Shelter)

Reports to: Community Engagement Manager

Salary Range: $52,000 to $56,000

Location: Fairfax, VA

FLSA Status: Exempt

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.

In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.).

The Community Coordinator manages all aspects of Fair Ridge Family Shelter’s volunteer program and will assist in community outreach programming. This position is responsible for recruiting, training, supervising, evaluating, and recognizing Fair Ridge Family Shelter volunteers. This position will also assist in managing and tracking all in‑kind donations and services. The Community Coordinator serves as a point of contact to external groups and organizations partnering with Fair Ridge Family Shelter and plans collaborative activities and donation drives.

This position will also support various agency initiatives through collaboration with the Shelter House Development Team and support shelter programming for clients.

• Responsible for recruitment, background checks, screening, and placement of all potential volunteers including individuals and groups
• Host volunteer orientation and schedule volunteer recruiting events and/or speaking engagements, conduct on‑site training for all shelter volunteers
• Maintain regular communication with all volunteers through in‑person meetings, telephone, and email communication
• Conduct ongoing evaluation of volunteer program and adjust as needed
• Create and maintain a current list of active volunteers and all volunteer records
• Create and maintain an updated calendar of program and volunteer events
• Serve as a representative of Fair Ridge Family Shelter to community groups, schools and associations and maintain positive working relationships with such groups
• Assist in the organizing and maintaining of all in‑kind donations and entering donation receipts by the end of each month in Salesforce (CRM)
• Coordinate with program staff to identify and maintain current wish‑list needs
• Coordinate strategic holiday donation efforts between donors and shelter staff
• Solicit in‑kind donations and services to help meet the needs of the shelter and its residents
• Coordinate donation pick‑up and delivery
• Assist Shelter House Development Team in planning and facilitating annual events
• Track all volunteer participation and record information in monthly data report system
• Attend meetings and trainings as directed by supervisor and Fair Ridge Family Shelter leadership
• Ensure compliance with all agency policies
• Exemplify the Shelter House core values:
  Inclusivity, Collaboration, Accountability, Respect and Empowerment
• Manage DC Diaper Bank functions for Fair Ridge Family, including reporting and operational coordination
• Other duties as assigned

• A bachelor's degree in communications, marketing, human services, related field or commensurate experience
• 1+ years of volunteer or program management
• Strong written and oral communication skills
• Ability to prioritize competing priorities and make sound judgments
• Ability to complete tasks while navigating frequent interruptions
• Ability to deliver creative resource solutions to unique challenges
• Strong organizational and time management skills
• Valid driver’s license and reliable transportation to travel 15‑20% (local)
• Ability to drive a minivan
• Willingness to work evenings and weekends when needed

• Experience working with individuals experiencing homelessness through community‑based programs, volunteer coordination,…