Pet Groomer

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Job Description

Job Overview:

We are seeking a skilled Pet Groomer to join our team. The ideal candidate will have a passion for working with animals and providing top-notch grooming services.

Qualifications: A minimum of 3 years grooming experience is required with knowledge of breed specific cuts. Must be willing and able to consistently follow company policies and procedures, reliably carry out assigned duties, and behave in a positive, upbeat, helpful manner. A strong achievement drive, empathy, integrity, pride, and good social skills are keys to success in our company.

Scheduling Requirements: Schedule dependent on store needs

Ambassador For Safety:
You must be able to understand basic animal behavior and body language to be able to determine whether or not it is safe to groom the pet. You must be able to think critically under pressure on a situational basis to prevent injuries to self and pets as we are working with living animals that are known to be unpredictable at times.

Training: The training process involves a comprehensive in-store period led by Corporate, which you must complete satisfactorily. Moreover, you are expected to attend mandatory advanced pet and pet product training courses, along with occasional in-store training sessions.

Salary Range: Grooming Stylists receive competitive commission and or hourly rates, whichever is greater.

Benefits:

• Paid time off (full time only)
• Employee discount
• Flexible schedule

Time Commitment: Groomer may be hired on a full- or part-time basis with hours varying accordingly. Overtime may be required when needed. Management may adapt schedules to meet business demands.

Physical Requirements: The responsibilities of this role involve a considerable amount of physical activity, such as extended periods of standing, the safe lifting and handling of dogs/cats, as well as bending, leaning, and crouching. You should have the ability to lift and transport approximately 60 pounds on a regular basis.

Duties include:

• Ensuring a unique Pet Evolution experience in customer service for both pet owners and their cherished animals.
• Interacting with customers, employing open-ended questions to identify the most suitable grooming approach for their pets, and maintaining a patient and attentive attitude.
• Committing to excellence by consistently delivering exceptional service and grooming, aiming for the complete satisfaction of all customers.
• Exemplifying a focus on detail by meticulously following customer-specific instructions.
• Attentively overseeing pet behavior to ensure the safety and well-being of both the pet and oneself.
• Educating clients on the diverse package options available and the benefits associated with each.
• Professional grooming to include:
• Care and compassion for animals
• Checking for parasites and other skin conditions
• Bathing and clipping animals to conform to a variety of breed-specific styles
• Detangling and removing matted fur
• Drying the coat
• Trimming nails
• Cleaning the ears
• Gland expressions
• Brushing teeth
• Promoting add-on services and retail to maintain animal care until next visit
• Time management
• Remaining informed about the pet industry and grooming best practices
• Carefully maintaining customer records, ensuring accurate input of customer information and grooming instructions
• Managing phone calls and booking grooming appointments
• Upholding cleanliness standards by consistently cleaning the facility and equipment
• Demonstrating enthusiasm and efficiency while carrying out supplementary tasks assigned by supervisors

Job Types: Full-time, Part-time

Pay:
From $21 to $25 per hour based on experience or commission whichever is higher plus tips

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Compensation package:

• 50% commission
• Tips

Work Location:

In person

Seniority level

• Seniority level
  
  Mid-Senior level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Management and Manufacturing
• Industries Retail

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Rockville, MD $40,000 - $70,000 4 days ago

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