Assistant Property Readiness Coordinator; Entry Level

Assistant Property Readiness Coordinator (Entry Level)

Join Real Property Management Pros as our Assistant Property Readiness Coordinator and play a vital role in ensuring smooth move‑ins, efficient move‑outs, and top‑tier customer service.

Location: Northern Virginia (local candidates only)

• Hands‑On Training:
  We’ll teach you the ins and outs of single‑family property management, from property evaluations to coordinating “Make Ready” maintenance projects.
• Local Expertise, National Support:
  We’re a locally owned franchise of North America’s largest residential property management organization, giving you the best of both worlds—personalized mentorship backed by national resources.
• Positive Resident
  
  Experience:
  
  We’re on a mission to elevate our NPS (Net Promoter Score) by delivering a first‑class experience to every resident.
• Collaborative Environment:
  You’ll join a team that values communication, teamwork, and proactive problem‑solving.

• Oversee Move‑Ins & Move‑Outs:
  Schedule and conduct property evaluations, ensuring residents move in seamlessly.
• Document property conditions at move‑in and move‑out; address questions and coordinate follow‑up.
• Coordinate Make‑Ready Projects:
  Organize repairs, cleanings, and other services between resident turnovers.
• Communicate with vendors, contractors, and internal teams to ensure homes are fully prepped for new residents.
• Champion Resident Satisfaction:
  Serve as a primary point of contact for residents during transition periods, answering questions and resolving concerns.
• Encourage residents to provide feedback and positive reviews.
• Collaborate with Leasing Team:
  Share updates on property conditions, track progress, and inform landlord/investor clients.
• Maintain Detailed Records:
  Accurately document all interactions and property details in our software, and keep digital and physical records updated for compliance.

• Customer‑Focused:
  You genuinely enjoy helping people and understand the importance of creating positive experiences for residents.
• Detail‑Oriented:
  You notice the small things that make a big difference in property condition evaluations.
• Organized & Flexible:
  You can juggle multiple tasks, re‑prioritize as needed, and keep projects running on time.
• A Clear Communicator:
  You can relay information effectively to residents, investors, contractors, and team members, both verbally and in writing.
• Tech‑Savvy:
  Comfortable using software tools, apps, and online platforms to keep tasks on track.
• Locally Based:
  You live in Northern Virginia to handle field work and property visits.
• Interest in Real Estate:
  You have background in related fields (e.g., mortgage processing, project coordination) and are eager to learn about single‑family property management.

• High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).
• Experience in a customer‑facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation for on‑site visits.
• Ability to pass background checks in accordance with local regulations.

• Hourly Rate: $18–$25/hr (commensurate with experience).
• Performance Bonuses:
  Potential additional earnings based on team and NPS performance.
• Full‑Time, 40 hours/week + occasional overtime (paid at 1.5x).
• Hybrid approach: field work, remote tasks, and regular office collaboration.
• Initial training 3 days/week in our Gainesville, VA headquarters; 2 days/week in our Alexandria office.
• Paid holidays & PTO: 8 paid holidays and additional paid time off based on tenure.
• Mileage reimbursement for field visits and errands.
• Professional growth:
  Internal promotions and career path development.

If you’re looking for a dynamic, collaborative role where you can deliver a first‑class experience to residents and help properties shine, apply today! We can’t wait to see what you’ll bring to our team.

• Entry level

• Full‑time

• Sales and Management