Shift supervisor, Retail

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with questions, problems and complaints.
• Promote a CVS customer service culture (greet, offer help, thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves, and execute weekly, promotional and seasonal displays, signs and inventory.
• Execute the display and maintenance of off‑shelf merchandise.
• Reset departments following POGs.

• Deductive reasoning ability, analytical and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime and urgent issues.

• Experience as a retail supervisor.

High School Diploma or equivalent preferred but not required.

Pay Range: $0.00 - $0.00.

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

• Affordable medical plan options, a 401(k) plan with company matching, and an employee stock purchase plan.
• No‑cost wellness programs (screenings, tobacco cessation, weight management), confidential counseling and financial coaching.
• Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

Application window closes on: 03/16/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.