Clerical Assistant II-Bilingual Spanish Job Fairfield area,California USA,Administrative/Clerical

Would you enjoy supporting an agency whose mission is to advocate for children? Do you have strong customer service skills, interpersonal skills, as well as a desire to work with an agency whose goals are to serve the community? If yes, then this is a great role for you!

Who We Are:

Solano Family & Children’s Services creates connections for families and child care providers to support the healthy development of children for a thriving community. We hire individuals who have a strong work ethic and are looking for a career that supports our mission and impact in Solano County.

General Description:

The Clerical Assistant II will provide clerical support to the Subsidized Child Care Program.

Our Ideal Candidate:

The ideal candidate is organized, can multi-task and prioritize, works well under pressure, and can communicate effectively with agency staff and with clients.

Essential Function of the Job:

Assist with Parent/Provider Intakes
Enter and update data in the subsidy program database and spreadsheets
Assist with filing and mailings
Provide professional customer service in communications with clients by telephone and in person
Distribution of cases to Case Managers
General clerical duties
Clerical support back-up to other Clerical Assistants and the Receptionist

Additional Information:

Position Type:
Full-Time Days:
Monday
- Friday
- Occasional Eves/Weekends

Hours:

8:30 AM - 5:30 PM

Department:
Subsidy

Reports to:

Subsidy Supervisor Position Status:
Non-Exempt

Pay Scale:
Starting Pay- $24.75 per hour Top of the Pay Scale for this position: $30.25 per hour

Benefits: 403(b)/Agency Match Aflac Dental Employee Assistance Program FMLA/CFRA/PDL

FSA (Medical and Dependent Care Life/ADD Long Term Disability Medical Vision

Paid Leave:
Vacation, Sick, mental Health Days, Holidays

Required Skills & Abilities:

Proficient in Microsoft Office Products including Word, Excel, and PowerPoint as well as internet experience
Strong interpersonal and customer service both by telephone and in person
Strong communication (verbal and written), organization, and multi-tasking skills
Must be able to prioritize assigned tasks
Must work well under pressure
Ability to work well with other agencies and community partners.
Ability to attend occasional meetings and outreach events
Ability to explain agency services or programs at outreach events

Education & Experience

Required:

2 years clerical experience using a computer database program for heavy data entry

Supervisory Responsibilities:

This position does not require supervisory responsibilities.

Travel Requirements:

Must be able to travel as needed.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. Good vision is imperative. The employee is frequently required to stand; walk; sit; reach; push; and pull. Manual dexterity and keyboarding are also required. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee must lift and/or move 10 lbs.

Safety

& Risk Management Responsibilities:

Employees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions.

Work Environment:

The noise level in the work environment is usually moderate. Temperature-controlled office environment.

What Else You Should Know:

Background check required after offer of position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties, responsibilities, and activities may…