Public Safety Dispatcher - Lateral; Annuitant

To Protect and Serve the Community!

The Sheriff’s Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service.

The values of the Sheriff’s Office are to bring:

Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability.

Trust: Confidence in the character and ability to meet expectations.

Courage: To persevere with mental and moral strength in the face of difficulty.

Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes.

Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas.

Service: Providing professional assistance in support of the community's best interests and well-being.

Respect: To value and embrace individuality with special regard to differences.

THE POSITION:

Public Safety Dispatchers in the Sheriff’s Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assist community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed;

logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions.

The eligible list created as a result of this recruitment will be used to fill retired annuitant extra-help positions as the need arises.

Position requirements, qualifications, and supplemental information are described below.

How to Submit Your Documents:
In addition to uploading attachments when applying online, candidates may submit documents by fax or by email. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-E1) in your email or fax.

Education: High school diploma, GED or equivalent AND

Experience: Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching. Previous experience with Sunridge RIMS CAD and possession of an Emergency Medical Dispatching Certificate is preferred.

SPECIAL REQUIREMENTS: Applicants are required to demonstrate a basic typing speed of 40 WPM by passing a County approved test.

DOCUMENT SUBMITTAL REQUIREMENTS:

If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position.

Applicants may submit a typing certificate. If you submit a typing certificate, it must contain a minimum NET speed of 40 words per minute. It must be a timed 3–5 minute test, include the gross number of words typed per minute and the number of errors, and be from an accredited school or qualified agency with an examiner’s signature. Certificates obtained through the internet will not be accepted.

(Candidates will be provided a typing test during the recruitment process.)

Applicants that have participated in prior Solano County skills testing must contact recruitment by the final filing deadline to request their prior results be applied to this recruitment; prior results cannot be more than 12 months old at the time of application.

In addition to uploading attachments when applying online, candidates may submit documents by fax or by email. Be sure to include the recruitment title and number in your email or fax.

SUPPLEMENTAL INFORMATION

Employees are required to obtain the following within the 12-month probationary period:

• California P.O.S.T. Dispatch Basic certification
• C.L.E.T.S. Terminal Operator certification
• Cardiopulmonary Resuscitation Certificate (CPR)
• Emergency Medical Dispatcher Certification (EMD)

All licenses, certificates and registrations must be kept current while employed in this class. Failure to…