Help Desk Specialist; Systems Customer Suppor Security Clearance

Position: Help Desk Specialist (Systems Customer Suppor with Security Clearance
Job Title:

Help Desk Specialist (Systems Customer Support)

Location:

Travis Air Force Base, CA Clearance:

Secret (we are willing to sponsor for the secret clearance, therefore, must be a US Citizen able to obtain a US Government clearance with the Department of Defense)

Certifications:

CompTIA Security+

Roles and Responsibilities:

* Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.

* Monitor backups and maintenance logs.

* Answer calls or tickets to support end users with applications, hardware, software, and networking.

* Create end user documentation and knowledge base articles.

* Support server, common user applications, desktop services, and network connectivity and associated hardware. BEAT LLC Provides an Extensive Benefits Package Including:
* Matching 401(k)

* Medical, Dental, Vision, and Life Insurance

* Health Savings Account (HSA)

* Short-Term and Long-Term Disability

* Education Assistance

* Paid Holidays, Paid Time Off, and Sick Time Off