Sales and Service Technician

Sales and Service Technician – Groundworks

Groundworks is seeking a talented Service Technician to join their team in the Fairfield, CA area.

The Service Technician is an integral part of the customer journey post‑installation, partnering with customers to inspect and service foundation repair and water management solutions, and supporting them with additional solutions options and needs.

• Base Pay + Commission with no cap on earnings
• Average annual earnings $120,000
• Company vehicle and gas card provided
• Full‑time, non‑seasonal work
• Pre‑qualified, high‑quality appointments – no cold‑calling required!
• Advanced leadership training opportunities from a promote‑from‑within culture
• Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life Insurance, 401(k) with company match, PTO after applicable waiting periods
• Equity in North America’s leading foundation repair and water‑management company

• Execute appointments scheduled with customers
• Travel to customers’ homes based on assigned appointments
• Build long‑term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve original installation or remedy potential issues through established processes and procedures
• Perform annual customer maintenance visits, examining previously completed work
• Perform reactive service appointments, diagnose, and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non‑warranty work
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
• Other duties as assigned

• 1 or more years of proven sales experience preferred but not required
• Construction / Home Improvement experience preferred
• Proven customer relations experience preferred
• High school diploma or GED or equivalent experience
• A valid, non‑restrictive driver’s license is required

• Full‑time position
• Remote & onsite: reporting into and working remotely from branch location
• Servicing area within territory

Groundworks® is the leading provider of foundation repair, crawl space encapsulation, basement waterproofing, and concrete lifting & stabilization. With locations across the USA and Canada, we are the leading foundation solutions and water‑management company in North America. Recognized as a Top Workplace USA™ company and offering employee ownership for everyone, we’re building something that can’t be replicated. We are on a mission to change an industry like never before.

We are unique. We are all connected through a shared vision, mission, and values, and we are stronger together. We’re proud to be the Groundworks Tribe! Our highly trained teams deliver innovative solutions, unmatched quality, and industry‑leading warranties, helping homeowners protect and repair their most valuable asset – their home.

When customers choose a local Groundworks company, they can feel confident they’re hiring trusted local experts who will ensure the job is done right. When you choose Groundworks, you’ll join thousands of Tribe members who are making history.