Office Manager, Registrar

Fairfield University is a co-educational, comprehensive Jesuit university with a 200-acre campus located along the scenic shoreline community of Fairfield, CT. The University is comprised of approximately 3,500 undergraduate and 1,200 graduate students pursuing degrees within 5 schools:
The College of Arts and Sciences, The Charles

F. Dolan School of Business, The School of Engineering, The Marion Peckham Egan School of Nursing and Health Studies, and School of Education and Human Development. As an expression of our Jesuit, Catholic mission and identity, Fairfield embraces a liberal humanistic approach to education, encouraging critical thinking, cultivating free and open inquiry, and fostering ethical and religious values.

Fairfield University seeks an Office Manager, Registrar . The Office Manager, Registrar supports the daily operations of the Registrar’s Office by oversees daily workflows, staff coordination,records management, and customer service functions. This role playsa vital part in delivering excellent service to students, alumni,faculty, and external agencies, upholding institutional standards,and supporting compliance with university policies and federal regulations (e.g., FERPA). Reporting to the Senior Associate Registrar, the Office Manager, Registrar will be the primaryliaison and front-line support within the Office of the University Registrar.

Reports to:

Senior Associate Registrar

Staff:
Student Workers

Other Internal Contacts:
Deans;
Academic Department Chairs;

Academic Program Coordinators and Operations Assistants;
Faculty;

Students;
Directors;
Director Event Planning, Facilities Planning,Information Technology Services, Director of Marketing & Communication;
Director of Institutional Research;
Bursar;
Director of Financial Aid

External Contacts:
Vendors;
State and Federal Agencies;
Regional and National,Associations;
Parents

• Oversee the daily operations of the Registrar’s Office,including scheduling, correspondence, and supplies management.
• Provide front-line support to students, faculty, and staff with registration and academic records inquiries.
• Maintain office systems and databases to ensure efficiency anddata integrity.

• Manage incoming and outgoing communications, ensuring timelyand accurate responses.

• Support a collaborative and positive work environment withinthe office.
• Assist with transcript processing, enrollment verifications,graduation applications, and academic calendar updates.
• Monitor and manage the office budget, including purchasing,invoicing, and tracking expenses.
• Coordinate with Finance and other departments for financial reporting and compliance.
• Serve as a liaison for IT system support related to student information systems
• Identify opportunities for process improvements and assist in implementing new systems or upgrades.
• Manage graduation event items, honors, and distinctions forgraduating students and special guests.
• Supports the Senior Associate Registrar and University Registrar with office operations while exercising sound judgment,diplomacy, and confidentiality when interacting with students,parents, faculty, staff, and external constituencies

• Assist in supervising and training student workers.

• Collaborate with the Registrar’s team to ensure consistent dataentry and timely updates in the Student Information System (e.g.,Workday, Docfinity).
• Provide clerical and administrative support to the Office ofthe Registrar, including scanning, filing, data entry, and managingsensitive student documentation.
• Process business processes through our student information system including maintenance and update to student records for personal…