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Call Center Retention Associate — Service & Upsell

Job in Fairfield, Fairfield County, Connecticut, 06828, USA
Listing for: Balise Auto
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Success Management, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below

Balise Auto in Fairfield, CT seeks a Retention Center Associate in the Call Center to enhance customer satisfaction and loyalty. You will answer inbound calls, schedule service appointments, and confirm appointments with guests.

You will educate customers on Balise services and vehicle needs, collaborate with Service Advisors and Parts to track status or ETA, and contribute to a positive service experience. A flexible schedule and solid computer skills are required.

The following position is for a Call Center Retention Associate — Service & Upsell with Balise Auto.

We are currently recruiting a Call Center Retention Associate — Service & Upsell for our team in Fairfield, CT, United States.

This is a great role to take on the Call Center Retention Associate — Service & Upsell role at Balise Auto.

Position Requirements
10+ Years work experience
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