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Senior AI Adoption & Customer Success Strategist

Listing for: Relativity
Full Time position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 82000 - 124000 USD Yearly USD 82000.00 124000.00 YEAR

Job Description & How to Apply Below

Relativity is seeking a Senior Customer Success Manager in the United States (CT area) to own outcomes for large, strategic accounts and lead AI-driven adoption across the portfolio. You will partner with executives, shape governance and ROI narratives, and drive renewal and expansion while mentoring peers.

The role blends strategic consulting with change-management, requiring executive presence and cross-functional collaboration.

We are currently recruiting a Senior AI Adoption & Customer Success Strategist for our team in CT, United States.

This is a great opening to take on the Senior AI Adoption & Customer Success Strategist role at Relativity.

As a Senior AI Adoption & Customer Success Strategist, you will play an important part at Relativity in CT, United States.

We invite applications for the Senior AI Adoption & Customer Success Strategist position located in CT, United States.

Position Requirements

10+ Years work experience
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