Enterprise Systems Team Lead

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Fairfield University is seeking a self-driven, technically proficient, and hands‑on Enterprise Systems Team Lead to guide our growing team of enterprise systems professionals—including analysts, integration developers, and system administrators—with a strong focus on Workday
. This leader will play a key role in delivering Workday solutions across HCM, Finance, Payroll, and Student modules, while also contributing directly to the design, integration, and advancement of the University’s enterprise systems architecture. As a critical member of the Enterprise Computing team, the Team Lead will serve as a technical leader, mentor, and solutions architect, driving forward the University’s strategic goals through effective technology solutions, proactive team coordination, and hands‑on execution.

The Team Lead will also provide direct support to one or more assigned administrative or academic units, acting as a hands‑on technical partner to manage support needs, coordinate system enhancements, and align solutions with functional goals.

• Leadership & Strategy
  • Serve as Technical Lead for a team of Analysts, Developers, and System Administrators.
  • Engage regularly with functional leads and administrative partners to understand evolving business needs, provide consultative support, and translate requirements into scalable technical solutions.
  • Act as the team’s technical escalation point and guide architectural decisions on integrations and configurations, with a key focus on Workday.
  • Collaborate with the Director of Enterprise Systems and functional leaders to define and execute system roadmaps that support university goals.
  • Foster a culture of innovation, collaboration, accountability, and continuous improvement.
• Technical Oversight, Development & Support
  • Provide technical expertise, peer review, and guidance across the team. During high‑priority initiatives or peak workloads, contribute hands‑on by developing complex configurations (including security), integrations, business processes, and advanced reports.
  • Oversee daily operations of enterprise systems, including support tickets and system changes, in collaboration with the Enterprise Systems team.
  • Provide escalation support for troubleshooting and cross‑functional issues involving functionality, security, integrations, or dependencies with other platforms.
  • Partner with System Administrators to ensure the stability, performance, and security of the Workday environment—including reporting, integrations, and configuration documentation.
  • Coordinate system updates, releases, integration projects, and end‑user training in alignment with team priorities.
  • Monitor Workday releases, assess the impact of new features, and coordinate adoption strategies with the Director of Enterprise Systems, PMO, and other stakeholders.
  • Stay current with Workday tools such as Workday Studio, Prism Analytics, Extend, Journeys, Adaptive Planning, and Strategic Sourcing.
• Process Improvement & Reporting
  • Champion the adoption of Workday best practices across the University by serving as a change agent, educating stakeholders, and driving user engagement and confidence in the platform.
  • Collaborate with academic and administrative units to streamline processes, translate requirements into technical designs, and build reports and dashboards.
• Project Management & Operations
  • Coordinate planning, execution, and communication for Enterprise Systems initiatives.
  • In collaboration with the Director of Enterprise Systems, manage workload prioritization and resource allocation within the team.
  • Track and report on team performance, system uptime, integration issues, project milestones, and change management progress against the Enterprise Systems roadmap.
  • Assume additional responsibilities and duties as assigned in support of departmental and institutional goals.

• Bachelor’s degree in Information Systems, Computer Science, or a…