Managing Director, Solution Architecture; M3

Job Category: User Experience

Requisition Number: MANAG
008526

• Full-Time
• Hybrid

Hybrid-Fairfield, CT
501 Kings Hwy E
#400
Fairfield, Town of, CT 06825, USA

At Save the Children, you’ll join a century‑long legacy of leading meaningful impact when it matters most. We empower you to innovate, collaborate and grow alongside people who share your commitment to kids and each other. You bring the drive – and together, we’ll build a better world for children.

The Role

Help shape the technology that powers Save the Children’s mission. As Managing Director, Solution Architect, you’ll lead the U.S. Solution Architecture team and guide major transformations from Blackbaud to Salesforce and Agresso to Oracle. Within Business and Technology Solutions (BTS) department, you’ll partner with the Head of User Experience and Solution Architecture to strengthen architecture practices, develop your team, and turn complex business needs into practical solutions.

As the U.S. Lead Technical Architect for Salesforce, you’ll align global platforms with U.S. fundraising and finance needs while protecting the services our teams rely on today.

Location

Hybrid – Washington DC, Fairfield, CT or Lexington, KY office locations

What You’ll Be Doing (Essential Duties)

* not inclusive of all role responsibilities. May be subject to change

• Establish architecture standards, governance, documentation, and agile ways of working that strengthen solution design and delivery across BTS.
• Lead enterprise architecture for the transition to Save the Children International’s (SCI) global Salesforce CRM and Oracle financial management platforms. Serve as the U.S. Lead Technical Architect for Salesforce from feasibility and blueprint through design, build, integration, data migration, testing, deployment, and operational handover.
• Assess current systems, processes, and integrations; define future-state architecture and migration roadmaps that align SCI global solutions with U.S. fundraising, finance, data, security, regulatory, and operational requirements.
• Guide cross-functional teams and implementation partners, including matrix architecture leadership for SCI architects assigned to both transformations. Coordinate design decisions, resources, and delivery dependencies across U.S. and global teams.
• Govern significant technical decisions, local requirements, and solution deviations. Resolve risks and dependencies across data and master data management, integrations, payments, marketing, reporting, and connected platforms while maintaining critical CRM capabilities during transition.
• Partner with user experience, Dev Ops, business analysis, data, security, and operations leaders to improve how requirements are translated into solutions, tested, and supported; communicate recommendations and tradeoffs clearly to business and executive audiences.
• Manage the U.S. Salesforce relationship, including platform and licensing strategy, product evaluation, and participation in commercial negotiations. Engage Salesforce leaders to represent nonprofit needs, influence product roadmaps, and align emerging capabilities with the CRM strategy.

• Train, develop, coach, lead, and supervise staff, clearly communicating organization, division and department priorities, and how their work contributes to our mission and supports Save the Children values.
• Build and retain a diverse, inclusive team; set goals, shape roles and development opportunities, and allocate staff, budget, and architecture capacity to business priorities.
• Partner with the Head of User Experience and Solution Architecture and BTS leaders to set direction, clarify responsibilities, and make architecture…