Store Support, Customer Service Rep

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Store Support associates perform a variety of non-sales functions, supporting customer order fulfillment, assisting customers in the lot, and providing administrative services. Direct customer or vendor interaction is sometimes required. Roles may involve directing customers to store departments or merchandise, answering questions on product order status, cash management, or program compliance. The position requires teamwork with other associates, vendors, and carriers, with the ability to work with little or some supervision.

Candidates should be detail-oriented with strong time management skills and a high level of integrity, focused on store objectives and core operational responsibilities. Specific positions may include:
Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

As a Store Support Associate you will:

• Assist customers in the lot and direct them to store departments or merchandise.
• Provide administrative support and handle product order status inquiries.
• Participate in cash management and ensure program compliance as required.
• Work cooperatively with other Associates, vendors, and carriers; maintain focus with minimal supervision.
• Demonstrate integrity and maintain a customer-focused approach to achieve high satisfaction.
• Support key operational responsibilities aligned with store objectives.

• Detail-oriented with proven time management skills.
• Ability to work cooperatively with others and follow directions.
• High integrity and commitment to customer service.

• Not Applicable

• Full-time

• Consumer Services