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Senior Customer Service Leader – Aerospace & DPAS

Job in Fairfield, Essex County, New Jersey, 07004, USA
Listing for: MW Components
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below

Accurate Screw Machine in Fairfield, NJ is seeking a Customer Service Manager to lead the CS department, drive performance, and implement continuous improvements. You will liaise between customers and internal teams, ensuring commitments are met and processes are optimized for growth.

The role requires building strong relationships with strategic accounts, managing escalation, and guiding the team to meet KPIs, backlog and on-time delivery. Domestic travel may be required.

Join us at MW Components as our next Senior Customer Service Leader – Aerospace & DPAS in Fairfield, NJ, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Service Leader – Aerospace & DPAS role in the description above.

We appreciate your interest in this position.

Position Requirements
10+ Years work experience
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