Virtual Small Business Banker

Responsibilities

• Represent the bank in partnering to conduct active prospect interviews and onboarding as well as existing customer relationship expansion with Small Business Clients (‑$5MM revenue). The position is designed to lead and assist in the generation of new loans, deposits, treasury and other related business for the line of business while meeting the Bank's existing and prospective business customer's needs.
• Assist and review applications and required documentation to fully understand the client's financial situation.
• Manage relationships with small business banking clients through service and support such as overseeing maintenance of client accounts, problem resolution and periodic relationship reviews ensuring a quality client experience.
• Act as an expert advisor to the small business owner on financial management covering a full range of financial products and services including deposits, loans, credit cards, treasury services, insurance and investments.
• Develop strong professional relationships with other Bank department associates as well as supplemental business lines and vendors to cross‑sell and generate appropriate business product and service recommendations to help clients meet their goals and expand client relationships.
• Facilities online meetings with client, branch referrer, Treasury, FiServ, ADP, Wealth and other partners within the bank to further deepen cross‑selling efforts. Refer lending opportunities to bank partners.
• Participate in civic and community activities to promote the Bank's diverse products and services, maintain professional network relationships and strengthen community ties.
• Serve on CRA Board or committee to help strengthen communities and meet Bank's CRA objectives.
• Educate the borrower on business line process, structure, and set expectations.

• Excellent interpersonal skills and written and verbal communication skills.
• Ability to calculate figures and amounts such as discounts, interest and percentages.
• Ability to work independently, manage multiple projects and meet deadlines.
• Ability to prioritize and organize assignments while working on multiple projects simultaneously.
• Intermediate PC skills, knowledge of Microsoft Office software and referral tracking programs such as Sales Force.

• High School diploma or GED with a minimum of 3 years of related bank lending sales experience or a combination of sales/credit analysis experience.

• Bachelor's degree in Business, Accounting or Finance with a minimum of 3 years of bank lending sales experience and a minimum of 1 year of credit analysis experience.

Entry level

Full-time

Finance and Sales

Banking