Key Account Manager

Overview

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The Key Account Manager is responsible for managing and growing strategic customer relationships that are critical to the company’s long-term success. This role focuses on understanding client needs, ensuring high customer satisfaction, and identifying opportunities to drive revenue, improve retention, and expand product or service adoption.

• Responsible for the commercial activities in their assigned key accounts supporting EVS growth strategy.
• Manage and identify business opportunities within Key Accounts.
• Coordinate customer requirements analysis to propose most adequate EVS’s solutions in collaboration with Project Managers, Solar and M&S Team
• Build commercial proposals and negotiate major or long-term deals.
• Build a thorough knowledge of EVS’ solutions/services as well as from the competition.
• Establish deep customer intimate relationships with Key Accounts using a systematic approach: understanding of their strategy, identifying of key decision-makers, mapping of organizational structure, getting to know technology solutions roadmaps and go-to-market focus with the target to identify ways to maximize value for both parties and work on strategic synergies enabling further Sales. Reflecting this information in key account plans.
• Appropriately use company resources required to support a sale while controlling operating expenses.
• Create regular meeting reports and sales forecast updates with detailed client information, keep the CRM up to date.
• Ensure that customers are highly satisfied with EVS overall and long-term.
• Articulate commercial and marketing strategies in collaboration with different departments (Markets & Solutions, Operations, Finance, HR) to ensure the success of EVS growth plan in the segment.
• Attends regional and international trade shows and events.
• Contribute to the elaboration and consolidation of yearly 5 year business plan update and year+1 budget.
• Actively contributes to the products & solutions evolution, capturing market trends and market insights to identify customers’ future needs.
• Travel as needed to meet clients, and to support sales development efforts.

• 5+ Years of experience in key account sales management and sales development in mid-large size and international companies.
• Degree in Business, Marketing Finance or equivalent preferred . A combination of education and relevant experience equivalent to the stated qualifications may be considered especially in Broadcast & Media industry.
• Excellent communication, negotiation and interpersonal skills.
• A true seller with a growth mindset demonstrated success in reaching growth targets and meeting targets.
• Result and growth-oriented.
• Well organized person with knowledge of CRM systems and the follow up of their pipeline.
• Ability to manage multiple high-value accounts simultaneously.
• Excellent knowledge of broadcast equipment industry.

Becoming part of the EVS Team not only means that you will receive a competitive salary in line with your skills and the market, but also a range of other additional wellness and healthcare benefits. Our flexible schedules and hybrid way of working (homeworking) policies will help you preserve your work-life balance. EVS will give you the tools to develop your skills and your career by giving you the opportunities of internal mobilities and a wide range of trainings.

We encourage our motivated talents with a friendly, lively, and inclusive environment.

Mid‑Senior level

Full‑time

Business Development, Customer Service, and Sales

Broadcast Media Production and Distribution, Software Development, and IT Services and IT Consulting