Worksite Marketing - Service Desk Coordinator

Description

MAKE A DIFFERENCE Share your talents and develop your skills as you build a career in a professional environment with a personal feel.

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss.

Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

The Life Company’s Worksite Marketing Department is seeking a Service Desk Coordinator.

The pay range for this position is $16.85-$19 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and individual performance.

• prepare and organize files
• manage daily reporting
• perform application counts
• handle daily policy page processing
• act as a backup to case managers to assist with approvals
• handle certified mailing and manage supply ordering and inventory
• process return mail
• identify electronic documents and create work items for case managers
• separate and manage electronic group documents into individual work items

• effectively multitask and prioritize tasks
• work collaboratively in a team environment
• demonstrate strong organizational skills consistently
• apply logical and analytical thinking to problem solving
• display good verbal and written communication
• self-motivated and proactive
• serve as a positive role model for others
• show willingness to pursue ongoing personal development

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws.

Please review this information to learn more about those rights.