Collision Estimator

Apply for the Collision Estimator role at Gerber Collision & Glass.

Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1,000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and protected veterans.

• Experience with CCC1 Estimating System is a requirement of this position.
• This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available.

The Estimator’s primary responsibility is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers and communicating with customers and insurance companies throughout the repair process. The Estimator accurately assesses vehicle damage and documents required repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring alignment with all team members in achieving the repair facility’s KPIs.

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.
• Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
• Ensure compliance with all insurance client requirements, processes and metrics.
• Ensure compliance with all WOW Operating Way’s regarding customer drop-offs, repair planning, customer communication and delivery.
• Communicate all customer requests and needs to appropriate team members.
• Provide positive energy when greeting customers in person and on the phone.
• Understand all required insurance programs and procedures.
• Participate in daily “production walks” with the Management Team, as required.
• Support all team members when required.
• Participate in monthly Health & Safety and staff meetings (if required).
• Attend training, informational sessions and workshops recommended by the Store Manager.
• Maintain the store’s KPIs by maximizing role performance.
• Uphold the company’s Core Values:
  Honesty, Integrity & Respect.

• Knowledge of repairs and OE guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic computer skills.
• Compliance with DRP’s minimum of 1‑year experience.
• Want to complete I‑CAR training.
• Valid driver’s license.

• Awareness of where to look for answers.
• Basic computer skills.
• Compliance with DRP’s minimum of 1‑year experience.
• Want to complete I‑CAR training.
• Valid driver’s license.

The physical demands of your job must be met to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Entry level

Full‑time

Management and Manufacturing

Motor Vehicle Manufacturing

• Annual paid time off (PTO) plans.
• Two weeks of paid parental leave for full‑time employees who work a minimum of 30 hours per week.
• Six paid holidays annually.
• Medical, prescription drug, dental and vision insurance effective Day 1.
• 401(k) retirement plan with company match.
• Employer‑paid short‑term disability & life insurance.
• Additional voluntary life insurance.
• Continuing education opportunities.
• Free prescription or non‑prescription safety glasses annually.
• Annual voluntary uniform stipend.

Estimated $46,800 – $100,000 per year. Commissions for this position are calculated based on location and revenue metrics, sales…