Client Services Lead — Process, Training & KPIs
Listed on 2026-10-06
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Business
Client Relationship Management, Customer Success Management
Eurofins USA Clinical Diagnostics in Fairfield, OH seeks a Client Services Supervisor to lead and optimize our contact center. You will guide process improvements, manage escalations, and partner with teams to ensure high-quality service.
The role emphasizes training, staffing, and achieving SLAs while promoting a culture of efficiency. The ideal candidate will have a Bachelor's degree or equivalent, strong leadership, and excellent communication skills, with a track record of driving measurable
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The Client Services Lead — Process, Training & KPIs role at Eurofins Clinical Diagnostics is now open for applications in Fairfield, OH, United States.
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